Bug Reports

• J

  Paid for Premium Access but don't have it
  • janeEturner  

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  Hello @janeEturner, thank you for supporting us by subscribing to Windy Premium. You can tell you are a Premium user by the crown icon placed on your profile picture, do you see it?
• C

  Satellite still low resolution middle east and European counties
  • cabinade  

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• 

  Paid premium for what?
  • ParaglideShasta  

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  @ParaglideShasta As explained in many posts in this community, as a Premium user you get access to the 1h forecast in place of the 3h forecast and you get access to the 4 updates per day with ECMWF (IFS model)
• F

  Air quality link
  • forestmarshall  

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• F

  This topic is deleted!
  • forestmarshall  

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• F

  This topic is deleted!
  • forestmarshall  

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• F

  This topic is deleted!
  • forestmarshall  

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• F

  Old data , fire activity
  • forestmarshall  

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  @forestmarshall Hello, which data did you compare with ours please? And do you mean data from Active fires or Fire intensity layer. Enclosing a screenshot would be helpful. Thank you.
• 

  Location finding error
  • mcgon  

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  @toyotaist thank you for the suggestion, we will investigate it @mcgon this occurred for users who have older versions of Android as well, it is a bug in the widget. Thank you for your feedback.
• P

  Baton Rouge, La is displaying in different language
  • pleaux  

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  @pleaux Hello, you can fix this error by visiting www.OpenStreetMap.org to submit a correct name of the place.
• P

  This topic is deleted!
  • pleaux  

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• M

  For Windy IT: Where do you source your USA maps from?
  • mbtahoe  

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  https://www.openstreetmap.org/about
• M

  missing sea current data on the map
  • mmicka  

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  Hi @mmicka, would you upload the screenshot again?
• W

  Windy Premium
  • waldo40  

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  Hi @waldo40, thank you for supporting us by subscribing to Windy Premium! To access your premium features, follow steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features. You can tell that you are a Premium user by the crown icon by your profile picture. If the restoration fails, please, let me know in which step it failed and if there was an error message.
• D

  Login Problem Windows PC
  • deb_lee  

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  Hello @deb_lee, your password has been changed, please check your email.
• D

  This topic is deleted!
  • deb_lee  

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• G

  Windy.com webcam does not renew the picture
  • Glarner8750  

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• P

  Wind direction obscured
  • patrick.salmond  

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  @patrick-salmond This is probably because you have set UTC time in addition to the local time. That shifts the lines downward and hides the Wind direction line
• N

  Android: http windy.com links do not open in app
  android app • • nfedera  

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  N

  @dibster thanks, but that has nothing to do with this issue. Of course windy must be registered for opening windy.com links in order for this to work. This is the default and it is set.
• L

  No data on radar Amsterdam (beach) area
  • leontebbens  

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  L

  The data error is still there, any update on this?