Bug Reports

• S

  Alert active but no mail
  • Sisyfos67  

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  @Sisyfos67 could you send me please the Alert ID to my email? In the bottom of the given alert. I will check it.
• 

  Widget fail to load
  widget • • gunne  

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  @aldidori @gunne Hi, unfortunately, there is a bug in iOS. We know about this. The solution, for now, is to delete the app and download it again from the App store. It should work
• F

  Disable particle animation but show wind direction
  • Fizzo  

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  @Fizzo Not a bug. The performance is proportional to the number of particles being displayed and their length. You can get better graphics performance and efficiency via doing the following and still see the wind direction indications:
• 

  App has no way to set Home screen Start-up zoom
  • jidanni  

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  @TomSlavkovsky Could there be a setting to change this? Mine starts showing almost whole east coast of US, and I have to spend several seconds zooming every time. Pretty annoying.
• J

  Bug in Europe Radar?
  • jmh2002  

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  @jmh2002 It also happens if receiver's noise exceeding the noise threshold. Other "strange" images are: Spirals, due to receiving another radar's transmitted pulse. Radial spokes, due to WiFi 802.11N base units operating within wx. radar spectrum space (5600-5650 MHZ).
• S

  Chilly Weekend Ahead in New Jersey
  • sparco98  

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  Hi, thanks for the report, should be fixed by now.
• R

  467Kt @ 3000Ft?
  • RikusIAANZ  

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  @RikusIAANZ It is probably related to the server data outage. We are working on this issue. We believe it is repaired now, but still investigating. You can check the current state here: https://community.windy.com/topic/8449/error-in-forecast-data-on-us-server
• G

  Can you see my suggestion
  • gazpa-cho  

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• 

  Add "reset to now" button to player
  • jidanni  

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  Perhaps, but in any case I am sure many modern internet users will easily be using hundreds of MB, or even multiple GB per day, so relatively speaking I think 18MB is inconsequential in this context.
• 

  Animations too jumpy
  • jidanni  

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  Dear @jidanni We are watching your posts very closely. So far we are not able to respond, but at least we read them. That does not mean we accept all or any of your proposals.
• 

  Android app lacks menu
  android app menu • • jidanni  

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  @jidanni this will be changed in the near future.
• C

  Wrong countries layer
  • coleshvar  

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  @coleshvar Hi, thanks for the report, what browser and operating system do you use?
• D

  Rendering problems in Google Chrome.
  • dvallieres  

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  Hi @Dalziel, I still can't confirm this issue. If the "particles animation" in the right bottom corner are switched on and animation is still not working, could you send us an error console/browser details/screenshot of the whole screen, please?
• B

  Degrees F does not work in embedded code
  • bikeclubmtka  

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• C

  Tempurature error
  • cloudnut  

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  @cloudnut Hi, which model do you use? There is may be one of them which gives better results for temperature. Touch Compare : There is a weather station in Cuenca. If you compare the reported temperature with those forecasted it seems that the model of Meteoblue is the best for your location.
• Y

  why can not I see the information of any place?
  • yangku  

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  If you're online and trying to call up information that does not currently exist, or else is not presently available for Windy to display, Windy will put up a red error message-line (which annoyingly you have to click to remove - it should just time-out and go away after a few seconds) which incorrectly informs you that you appear to be "off-line". When it's really the data that you wanted that is off-line, or otherwise not in existence. It's often not the case, but occasionally it is you who's temporarily dropped off-line due to say an ISP glitch. Windy caches data locally, so you may not notice for a bit that you are off-line, until Windy tries to access data that it does not have cached yet, then you get this offline error-message. Plus the error-message bar is not too helpful in informing you what problem Windy is actually having. Sometimes the data is offline because of a server connection issue, or you're trying to use a location or a time (such as the past) in which data is not available. It's an area which could do with some work, IMO.
• 

  User wishes to pick up where he left off
  • jidanni  

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  @jmh2002 OK. (That will be the first bookmark I've needed to make in 20 years.) But such solutions won't also work on the Andriod app. Therefore I think the Android app's solution to the problem should be also made to work on Desktop.
• 

  Can't open the Android app from this menu unless it is already open
  • jidanni  

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• P

  Widget doesn’t works
  • PVi  

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  @PVi please to uninstall your Windy.com app and install it again, this should fix the bug.
• 

  Older users cannot make fonts bigger
  • jidanni  

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  @kekert Interesting. This is the first site in the history of www that does that that I have encountered. OK.