Hello @nooah, here is an explanation of why we display it like this:

Screenshot 2021-04-14 at 16.38.09.png

@slongshit Hello, could you please clear your browser cache?

Is that possible that you have 2 accounts on windy community?

@kevwal
Just for info, "" appears because you use the wrong button
50C15602-83D3-4403-9C07-29804B680919.jpeg

@ahmedb123 @idefix37 @kathirim Hi, we are working on bringing the dust mass layer back.

@mrmarvelus Hello, which platform did you purchase on please?

You can manage your subscription on FastSpring here - https://windy.onfastspring.com/account

If you subscribed via App/Google store, then you need to go to your account.

Hello @windyduc48, the Australian radar is offline due to another technical issue on our provider's side.
Being subscribed doesn't affect the ability to view the weather radar.

We are sorry for the inconvenience. Once the data is available to us, we will display it.

@hydraulicjump @hydraulicjump, please, contact us at support(at)@windy.com and I will reset your password.

I have some additional question that will help us solve the issue:
– were you previously able to log into Windy on your mobile phone
– in case you were previously able to log in, did the issue occur after you subscribed to Premium
– when you created an account with us, did you do it in the application or on our website
– when was the first time you have registered this issue

@tmeehan361 Hello, you are unable to login with your account or unable to access Premium features? If you can't access Premium, please follow steps in this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@idefix37 Hello, thank you for letting us know, we have already informed our dev team to look into this.

@aidzer, I am happy to hear it works for you!

@jenslang Hello, this should be saved as well. Try to clear your browser cache and save it again, it may help.

@benny64 @newt the radar is back online :)

@nichs2u Hello, as a Xiaomi owner, you should have access to Google Play Store.

Could you please post a screenshot of the error message?

@korina Sorry about that. I have adjusted every mouse setting I can find, but I'll try again.

@mk1373 Dear user, please report this issue directly to openstreetmap.org. We have no control over the maps. Once the change will happen on OSM, it will be later projected on Windy.com.

@cymrumike Hello, please contact us at info[@]windy.com, I will change your password manually.

Hello @anessler, we are aware of this and will add missing area as soon as possible.

@snicker666 Yes, we know about this, we will try to add the missing area as soon as possible.