• How to recover your Windy Premium (FastSpring)

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    Jacob AbelsenJ
    @Korina Jeg har nu haft abonnementet i over 1 år. I trækker betalingen automatisk hvert år. Men jeg kan stadigvæk ikke logge mig på. Der er ikke nogen steder, jeg kan skrive ordrenummer eller, hvad I kalder det. Sp jeg vil meget gerne få en vejledning. Ellers må jeg afvise betalingen /Jacob jaabelsen@gmail.com
  • What to do if you can't access your Windy Premium features

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    SutyS
    @LBVision Hello, I see that your account is a Premium one now. Do you need any other help?
  • Access to satellite archives data

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    idefix37I
    @ahafianyo Click on More options and then on Archive. As Premium user you have one year of historical images.
  • Small Craft Advisory and Gale Warnings USA

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  • This topic is deleted!

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  • Receipt from subscription

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  • Could you please help me log out of all devices?

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    sran7S
    @Suty Thank you.
  • Refund

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    idefix37I
    @Szymon-Krygier Hi, You should get some help but not before Monday.
  • Nouveauté

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  • Wheather picker

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    Chris ChapelC
    @Suty Thank you.
  • This topic is deleted!

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  • Windy for Garmin Edge

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  • Cancel the "Windy Premium 1-year" and issue a refund.

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    SutyS
    @葉千綺 Hello, no problem at all. Your payment is already refunded. Thank you for detailed info about your purchases.
  • Download app promoting in embedded web app

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    SutyS
    @Vincent-L-2 Hello, can you tell us more about the issue? If you use our app, it shouldn't offer any Get the app button. Screenshot would be appreciated.
  • Gredit card change

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  • Problema aplicación windy

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    SutyS
    @GUSTAVO-ALEJANDRO-VENEGAS-VERGARA Hello, where exactly do you miss your Premium? I see your Premium is assigned to account under gu***er@gmail.com
  • Imported and displayed Waypoints will not show name

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    idefix37I
    @Blue-Magic-Woman You are right. This issue appeared a year ago. https://community.windy.com/topic/43883/gpx-don-t-show-waypoint-names-anymore?_=1776927157361 https://community.windy.com/topic/43877/gpx-files-stopped-showing-waypoint-names-on-latest-update?_=1776927417411
  • Refund

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    SutyS
    @Patrick-Flood-2 We apologize, but we are unable to refund your App Store purchase. Apple doesn't allow us to manage purchases made on their platform. You will need to request a refund directly from Apple, as they are the provider of the purchase process. Once again, I apologize that I am unable to assist you further.
  • 프리미엄 구독 영수증 송부 계정 문의

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    SutyS
    @퀸즈1호 Hello, the invoice should be sent right after the purchase to the email used in the purchase process and I checked it and it is this email address. Regarding to your usage of the Premium, please be aware that the Premium can be used only by one user according to our terms of use.
  • 0 Votes
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    idefix37I
    @timamart No, that's not possible. But you can plan two routes. One to the stopover (WP 1, 2, 3, 4, 5), the other beyond (WP 6, 7, 8) since you can set the departure time as you wish.
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