• How to recover your Windy Premium (FastSpring)

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    Denis PiaD
    Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits. Cordialement.
  • What to do if you can't access your Windy Premium features

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    J RoweJ
    I have logged in, purchased premium and I am still getting this message. Any help would be great.! Logging in on pc as well as mobile is throwing the same error. I have logged in cheers [image: 1768472784955-screenshot-2026-01-15-at-12.25.37.png]
  • Why does my radar show everything as rain?

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    Gkikas LGPZG
    @J-r-a9ad4f53-253f-4028-82a2-a6d0adac7da4 If you want to see areas of snow: go to "menu", "settings" and switch-on the "show precipitation type on radar". If you just want to change colors: "menu" ... "settings" ... "customize color scale".
  • Satellite archive timestamp

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    SutyS
    @ldwhite68 Regarding to the local time, we mean the local time of the device. Regarding to the issue, I will do my best to replicate it somehow and forward it to colleagues. I already tested UTC on my device and it was okay, but this can be related to your different location, since I access Windy from central Europe.
  • Subscription cancellation and refund

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    SutyS
    @Alvin-Cabrera Hello, can you please provide more information about the charge? We use more services for the subscription management and I need to know which one you used.
  • meteo

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    idefix37I
    @Grégory-Bertrand La température ressentie, j’ai répondu ci-dessus. Quant aux fronts, les modèles météo ne sont pas capables de les tracer. Ils sont dessinés par les météorologues.
  • Satellite

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    idefix37I
    @Grégory-Bertrand Bonsoir, J’imagine que vous voulez parler de la “prévision” des précipitations pendant l’heure à venir. Dans l’état actuel du process mis en œuvre, il n’y a pas de raison d’étendre cette durée, car il ne s’agit que de l’extrapolation de la dernière image de la boucle radar.
  • Political boundaries/Coastlines on Windy app not visible

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    idefix37I
    @H-L-16 Hi, The windy.com mobile app does not offer a lifetime subscription. You have likely subscribed to another app with the same name, but with a blue logo. Could you confirm?
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    No one has replied
  • Not ever able to tap into premium

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    SutyS
    @Samuel-McFadden-2 Hello, do you know this email wa*****ch@icloud.com? If you do, then your Premium is assigned to this account.
  • New radar bar

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    idefix37I
    @justins8 @liwaje Here is the bottom banner of the Weather radar layer in the browser version [image: 1768512229650-1ea52a71-021c-4f24-b151-ba92f83d9680.jpeg] I assume the same banner options will be available in the mobile app too.
  • Windy Premium account!

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    SutyS
    @J-Rowe Hello, please check our post here.
  • GFS default setting

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    SutyS
    @arny-0 Hello, if you talk about the forecast detail in our app, there is no option to select the default model for this section. But there is a small workaround. If you set "Use last overlay" in the setting below, it remembers the last used model as well. [image: 1768385118007-528dad90-9310-4618-9d79-db098130b05b-image.png]
  • Windy Monthly Sub

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    LiamTaylor1996L
    @Suty ok thanks ☺️
  • PREMIUM ACCOUNT PROBLEM

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    J
    @J-Rowe It is working on my phone, but can not get premium on my laptop
  • Radar showing snowfall and mixed precipitation

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    P
    @mmahoneymi they take our money but disrespect the users. I will not be renewing
  • Radar Replay speed option is gone . . . again.

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    idefix37I
    @Hippie02 This feature will likely be available in the next version of the mobile app. The browser version updates automatically, unlike the mobile app, which requires a new version.
  • Radar

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    idefix37I
    @burkina Beyond one hour, extrapolating the last image of the radar loop offers very low accuracy.
  • Request for Refund

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    SutyS
    @Albert-Chieng Done. I processed your request from the DM.
  • Saving Meteogram as default view in a forecast

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    SutyS
    @wintermute314 There is still a plan but I can't tell you more for now. There are some obstacles before this implementation.
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