@Danny-escobar Hello, please contact us at support@windy.com and tell us where you subscribed + attach a receipt. It is not possible, that we charge you this amount every month.

@silakka Hello, could you please describe what kind of overcharge you are getting? We no longer offer monthly subscription.

@Sherif-Gaber Hello, your refund has been processed.

@DarthSilent Hello, your refund has been processed.

@kksquared Hello there,

You are contacting the wrong company.

We are Windy.com (with a red logo), and our subscription is called Windy Premium, not “Windy PRO.”

Our official apps are:

For Android - https://play.google.com/store/apps/details?id=com.windyty.android
For iOS - https://apps.apple.com/app/apple-store/id1161387262

Kind regards,

@Shaiksha
Hi, did you follow these instructions :
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?_=1685513196708

@capnchip
Hi,
Apparently you are not Premium member, otherwise the Premium badge should appear near your username here.
Did you restore your purchase?
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?_=1685513196708

@Korina thx!

@Rosstheboss1950 Hello, your account is already Premium, so you should access Premium features on all devices, as long as you use this account.
Can you confirm?

@David-Koon Hello, you are contacting the wrong application. We are Windy.com (with a red logo), and our subscription is called Windy Premium, not “Windy PRO.”

Our official apps are:

For Android - https://play.google.com/store/apps/details?id=com.windyty.android
For iOS - https://apps.apple.com/app/apple-store/id1161387262

@은찬영 Hello, please check this article - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@nanokanpro Hello, there is no difference, if you purchase Premium in the app or on desktop, you can use it on both platforms.

@Lady-Sally Hello, your payment was cancelled, that's why you don't see Premium on your account.

@SSG-A_RUIZ

According to the Premium badge shown near your username here, you can use Premium features.
Which feature doesn’t work for you ?

@cyrille-boutillé

Bonjour,
Vous faites erreur. Vous êtes ici sur le forum de la communauté de windy.com. Ce site et son application mobile ne propose pas d’abonnement Pro. Vous faites sûrement référence à une application du même nom mais qui présente un logo bleu, alors que celui de windy.com est rouge. Ces 2 applications qui portent le même nom n’ont en fait strictement rien à voir. Il faut que vous fassiez directement votre demande auprès de l’application que vous avez souscrite.