Hopefully, the Administrator adds a wind data retrieval feature to the software to better support users, because hand input is very inconvenient for work and time-consuming. Thanks Admin!

@tfc Please restore your purchase according to this manual. I sent you your ref.number via PM.

@Korina Thank You Korina and idefix37, All up and running now. Keep up the great work. All the best Bruce.

@Kwain
If you read carefully the announcement for Premium you’ll see you can get Satellite archive only, not for any other data.

@DavFer009 Hello, happy that you like it! :)
Yes, Windy shows the satellite for the whole world and radar for the covered locations. With Windy Premium you also get Satellite archive for the last 12 months.

@ysm65 I have already replied you in your original post.

@captbobdewees You are subscribed via Apple, you will need to request refund there.

@lstew452 @l_Hek_l @samuciencias Hello, please go through this manual to restore your purchases, depending on the platform, where you made the purchase.

@SPPC Hello, unfortunately, we don't offer bank transfers.

@ysm65 Hello, what prevented you from canceling the subscription, please? The subscription can be canceled on the platform, where you made the purchase - App Store, Google Play or Fastspring.

@wromatz Hello, we don't have a monthly fee, we offer annual subscription.

@Van-Erickson Hello, please follow this manual. You need to restore the purchase in the app, not on the desktop.

@ss1s We don't update the map right away. It will take some time till we synchronise the change.

@steliosts97 You should have received a link and the reference number in the email, since you subscribed via FastSpring. I have sent you the reference number by PM, please restore the purchase as explained in the manual.

@ergenbright

Hi, there is only the Satellite archives which are available for Premium users, but none of the weather maps.

@theredbandicoot Hello, yes, you can cancel the subscription now, but the access remains until the next billing period.

@leinao123 What do you mean by "contract"?

@Ryszard-Zajczyk
This link explains how you must restore your purchase to activate Premium:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
You must do it yourself following the instructions.

@idefix37
Thank you for your timely help. It’s much appreciated. Have an enjoyable day and week ahead.
David.

@Jakub-Müller-2 Hello, what platform did you use for the purchase? Please follow the steps in this manual to restore it.