@votrunghieu
About the map see this related post
https://community.windy.com/topic/34245/地图太陈旧了?_=1726327507587

Then you said

I also have the opinion that the wind direction of windy.com has a little problem is that the wind direction towards Antarctica is north and vice versa. Please the people who created windy.com can help and fix these errors. Thank you

The wind direction in Windy is correct.
A wind towards Antarctica is a North wind because it comes from the North.
Same as a wind blowing towards the East is a West wind.
On a weather map a North wind (displayed N or 0°) is symbolized by an arrow pointing South.
It is the opposite of what a weather vane shows.
https://en.m.wikipedia.org/wiki/Wind_direction
This convention is used internationally for weather and navigation.

No need to fix the wind direction in Windy.

@Melody-4
Hello,
See this old post explaining the difference of cost.
https://community.windy.com/topic/21739/price-difference-app-vs-web/2?_=1726250504685
I confirm that if you subscribe via FastSpring then you will be Premium user on the web version and in the mobile app too.

@hiroller-0 HI there, did you check this article? If you still have issues with assigning the Premium to your account and need help, please let me know and share more info about your purchases.

@senyawd Hi, this is usually related to outages of one of satellites that provide data to Windy.

@Miro-S-3
Hello,
Did you assign your subscription to your account ?
See how to do here.

Hello guys,

This morning I subscribed to your website. I paid with PayPal, but after the login always appeared the banner (saying upgrade to premium). Why? Same in the Android app. Can I use the same subscription?

Thanks so much, I'm waiting your reply.

Ciao

Is there any updates on this bug being fixed?

@Andrey-Lubenets Hi, it is possible that you used a different account to use the Premium.

So please try to manage these steps below:

Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices, or it will return the error that can help us to find the assigned account with Premium.

@tanmayonline Unfortunately, we don't provide the partial refund and I can't offer the full one for you, since your purchase is older than 14 days.

@Tiago-Rodrigues-75ef5d38-7022-401e-aea6-4abd9094eb44 Could you please provide screenshots and details about the case at support@windy.com?

@erenbayazitoglu

Hi, this is the PRO subscription from windy.app which has nothing to do with Windy.com. Even with a similar name, they have no connection and they belong to 2 different companies.
So you should contact directly windy.app to solve your issue.

this did work for me. i didn’t get notified this post was updated! thanks.

Hello not using any browser extension

Hello,
My Windy account was attached to a credit card but I had to change it. How can I attach the new card to my account for its annual renewal ?

@kavouras Hi, thank you for the feedback, I refunded the purchase for you.

Hello @ddavi137 I refunded your payment, since you still have a right to get the payment back. Also I am interested in the reason and detailed info why you decided this way.

@singrad Hello, I canceled and refunded your purchase. May I ask for the reason for the refund?

@Hidromet-GIC

Hello,

Pictograms are quite clear if you enlarge the picture

3D8CC8AE-D98B-4521-A6E0-7450295DEA77.jpeg

See detailed descriptions of precipitations
https://en.m.wikipedia.org/wiki/Precipitation_types