@manoloetrusco Have you please tried to restore the purchase according to this manual?

@OCEAN-SKY Hello, you can access your invoice at https://windy.onfastspring.com/account.

@normal-twiddling This banner is only temporary and it will be removed today or tomorrow. We apologise for any inconvenience.

@Korina said in I have premium and it works - why do I still see the info banner all the time?:

Apologies for the inconvenience.

Yeah, no need to apologize. It's just - a bit annoying. If it's on its way out, that's all I needed to hear.

@İbrahim-Tanyel Hello, the one-time purchase is only for 1 year, you will need to purchase again after one year is up.

@eustaquiorangel Hello, there was an issue that caused automatic refunds on our side, but we managed to fix it. Your last purchase is marked as refunded therefore you should have received funds back already.

@christoforest
There is no archive of wind. But if you look at a weather station you can see locally how was the wind over the last 7 days.
Satellite archives are available for Premium users.

@Alex-Ron

Hi, have you restored your purchase? See how to do it:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@prn
No, you don’t need to pay for an other subscription for your second device.
You just need to log in with the same account credentials.

@Lee-Amoroso

Hi, have you restored your purchase? See how to do it:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@Ivy-Medroso
Yes, you are Premium according to the badge near your user name.
Do you access the forum with the device, desktop I guess, you show on your screenshot?

@idefix37
Good day,

Problem solved everything is working fine now. :)
Thank you very much.

Brgds,

Jonhard F. Danielsen

@barty50000
@Simon-4174c681-17c6-49f6-9ef8-7e6a014ede13
Hello, did you restore your purchase ?
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@Louis-Broad Hello, we currently don't offer this option, but we will consider it.

@rioscb Hello, we don't have a lifetime option. The 2 options are always for one year only.

@darthzanna They are there because you are not subscribed to Premium. The 10-day forecast is part of Premium.

@craigsam Hello, you will need to request a refund through App Store, and then subscribe again. Here is how to do it.

@prof_pr Hello, you can always cancel the subscription for the following billing period on the platform, where you made the purchase. It is either App Store, Google Play or FastSpring (desktop).

@apgagliardo

Your proposal has already been requested and discussed here. I don't think Windy is ready to develop the possibility of sending GRIB files over a restricted and chosen area, sending them by emailing via satellite.

This for 2 reasons:

Due to license agreement with ECMWF, Windy is not allowed to send data. Windy can only visualize it. With GFS it shouldn't be a problem, but for other models I don't know. Apps that do this have a special paid offer for sending GRIB files from the ECMWF model.

It would be necessary to develop a special viewer to use and view these GRIB files.

By the way, have you tried the Great Circle app?