@tomismarina Hello, if you purchase annual Windy Premium, you agree to a common subscription model that renews every year unless you cancel it, which is also possible at https://windy.onfastspring.com/account.
Nevertheless, I have refunded you the last order from 1.3.2022.
@crislesmit Hello, you can access your orders on the platform, where you originally subscribed, it is either App Store, Google Play or FastSpring (desktop orders).
@ggreer-0 Hello, you can manage your subscriptions on the platform where you made the purchase, it is either FastSpring (desktop), Google Play or App Store.
I have not found any order for your email address on desktop. Therefore I would recommend to check Google or App Store.
@blizette Dear user, we are sorry to hear this. Regarding the location, you can set up start-up location in settings. Zoom level can also be saved using the "Use last used overlay".
To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:
@kubacz88 Hello, I can see you have subscription from December 2021, therefore it will renew in December 2022. Unfortunately, the gifted subscription cannot be aligned to the renewal date. When was the gift subscription purchased?
@richlaskey Hello, if you are having issues with a payment, then there must be some problem with your credit card. Where did you try to make a purchase please?
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