• Subscription cancellation option?

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    KorinaK
    @rpvisje If you have regular subscription for 18.99 EUR/USD, then it will renew again, unless you cancel it in your App Store profile. The second option for 29.99 EUR/USD does not renew as it is limited access for 1 year only.
  • Is it possible to get a Premium widget with 3 hours?

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    KorinaK
    @lmarion Hello, we only have Premium widgets with 1hr forecast.
  • Subscriptions are not clear

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    idefix37I
    @ff35ff There is no monthly payment or subscription. There are 2 options: one-time purchase which gives you access to Premium for one year without subscription nor renewal. a regular subscription that renews annually automatically.
  • about the plugin menu.

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    KorinaK
    @umezo said in about the plugin menu.: I will ask the same question from there later. Hello, plugins are not available via API.
  • Customer service

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    SutyS
    Hi @Matt78900 you can check this community website, ask here or you can get in touch with us on Facebook or email address support@windy.com
  • This topic is deleted!

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  • Premium

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    idefix37I
    @reinvanham @andrzej-pozoga You are Premium now, as shown by the badge near your user name on this forum. So you just need to log in with the same account on all your devices to get the Premium features everywhere.
  • Have two charges to renew a single subscription

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    D
    @Ondřej-Šutera Thank you for checking on the refund. I found Korina's instructions to restore Premium access in the chat so all is good. Thanks again
  • Premium forecast period (how many days out).

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    @idefix37 Thank you for your prompt reply.
  • Can't Make Payment

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    KorinaK
    @i-bitz-admin Did the PayPal option work?
  • No monthly premium option for iOS

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    P
    @idefix37 Well that’s rather annoying. Windy seems to be pricing out users. No monthly option and only one option for API pricing, which I certainly can’t afford!
  • Cancel premium

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    KorinaK
    @timvanoerle Hello, you are subscribed via Apple, you can manage your subscription in the App Store.
  • This topic is deleted!

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  • How to cancel/not auto renew

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    KorinaK
    @Jtassel01 said in How to cancel/not auto renew: Jtassel01@gmail.com Hello, you are subscribed via Google Play, this means you need to manage the subscription in your Google account.
  • Premium acc problem

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    KorinaK
    @Rey2kB Hello, please follow this manual to restore your Windy Premium.
  • Windspeed and direction at different altitudes

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    idefix37I
    @junglebun With the Wind layer, you just need to adjust the Altitude slider at different levels to get the wind speed and direction shown as a map (tick Particles animation). With a location forecast, select Airgram to see wind speed and direction along the timeline. You can use also Sounding at a location (right click on mouse)
  • Windy Payment

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    DornikD
    @Korina Thank you 🙏 All the best to all Windy team 😉 Greetings, Dornik
  • Purchase problem

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    KorinaK
    @gihad-mahdy Hello, your subscription through Google Play was refunded. If you want to continue, please subscribe again.
  • Neúspěšná registrace

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    KorinaK
    @Václav-Špetlík Hello Václav, you have an account and Premium subscription linked to it. Which means the registration was successful. To access all the features, please use this account on all your devices.
  • Windy Premium 1 year auto renewed

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    KorinaK
    @garthtrickett Hello, subscription is automatically renewed unless you cancel it. Your subscription is via App Store, where we, unfortunately, cannot issue a refund. You can try requesting a refund from Apple directly.
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