@wuppi73 Hello, all your subscriptions are located in your App Store account. Here is a manual on how to cancel - https://support.apple.com/en-us/HT202039

@why-tho Hello, I refunded you the order from today. May I ask what features did not work out for you?

@matulahome Hello, it seems that you have subscribed via FastSpring, but I could not find any order under your email address. Please send me your full name via PM or additional email address that you could have used so I can locate the subscription.

Ok, thank you very much.
Bests,
Lg

@badgercu Hello, your Windy Premium is linked to your account (email address). If you want to use Premium in the app, just log in with this account.

@yunyqo Hello,

to request a refund, visit:
App Store – https://support.apple.com/en-us/HT204084

Cancel the subscription
App Store – https://support.apple.com/en-us/HT202039

@nilsosterhoff Hello, each platform may apply the local taxes differently, thus the price difference. You can subscribe through APP, the subscription will work both on app and desktop.

@ddonaldson Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms.

Cancel the subscription
App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

If you are subscribed via the website (Fastspring), you can cancel the subscription at https://windy.onfastspring.com/account.

@kevin-nelson Hello, we do not have any "PRO" license, our only subscription is called Windy Premium. You probably mean a different company.

These are our official apps:

@simonurbanek Many thanks ! Will advise.

@yjack Hello, you will find your invoice on the platform, where you subscribed. It is either App Store/Google Play or FastSpring - https://windy.onfastspring.com/account.

@arevann Yes, it is the same process.

@matof Hello, we currently do not offer a trial. A refund is only possible 14 days after the purchase (in the case of a desktop purchase). The App Store and Google Play handle the order according to their policies.

@jenclamors Hello, I see only one order under your email address through FastSpring. Furthermore, your account is already marked as Premium, which means you can access Premium features. If you purchased another subscription on a different platform (App Store/Google Play), you would need to check your account there.

@jderrig Hello Jim, we do not offer group accounts at the moment. Each user should have its own account.

@subinraja Hello, we do not offer Windy Premium in exchange for the weather station data.

@korina

Thank you very much, have a nice day 🙂

@mebimabo Hello, you can use Windy Premium on all your devices (iOS and Android). All you need to do is to use the same account the Premium is assigned to.

Your account already has Premium access, so there shouldn't be any issue.

@jsr

Here is the switch

A788FA4E-BA38-4811-969A-2188424C16AA.jpeg

@truncatos
Hi,
As you are Premium user, you can do it:
To set your preferred model go to Settings -> Start-up layer and location -> Start-up layer -> Use last overlay.