I don’t see your email linked to a subscription made via the desktop version. In case you used a different email, type in the email address you used for a subscription here – https://windy.onfastspring.com/account.
To access your Premium features, follow the steps in this manual: https://bit.ly/34NZoZI. Note that the restoration process has to be followed on the device you originally placed an order on.
If the restoration fails, please, let me know in which step it failed and if there was an error message. Thank you.
@schultzmde Hello, your subscription seems to be activated already. Where did you please subscribe to Premium? Was it via desktop, App Store or Google Play?
@grlewis Hello, I can see that your account is already marked as Premium, therefore you should have access to Premium features. I did not find any order under your email address. Did you use a different one?
@whartonj Hello, 10 days forecast is already available. With Windy Premium you will get 1 hr forecast steps (instead of 3 hours intervals) together with more frequent updates for major weather models, special settings and 3D Globe.
@frescalee Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over orders from Google Play and App Store.
@dhchicago Hello, the update just explains new features we have added in last couple of months. The price stays the same, depending on your location, when you divide the price by 12, it is approximately 1.8USD per month.
@mbasis My apologies, we did release an option for trial yesterday, but it was not properly communicated thus the confusion. So you did purchase the trial via App Store, but money was deducted right away?
