• How to recover your Windy Premium (FastSpring)

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    Denis PiaD
    Je suis désolé de ne pas poursuivre mon abonnement, mais l'inexactitude de vos prévisions font que je me rabat vers des fournisseurs gratuits. Cordialement.
  • What to do if you can't access your Windy Premium features

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    J RoweJ
    I have logged in, purchased premium and I am still getting this message. Any help would be great.! Logging in on pc as well as mobile is throwing the same error. I have logged in cheers [image: 1768472784955-screenshot-2026-01-15-at-12.25.37.png]
  • Satellite archive timestamp

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    SutyS
    @ldwhite68 Regarding to the local time, we mean the local time of the device. Regarding to the issue, I will do my best to replicate it somehow and forward it to colleagues. I already tested UTC on my device and it was okay, but this can be related to your different location, since I access Windy from central Europe.
  • Subscription cancellation and refund

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    SutyS
    @Alvin-Cabrera Hello, can you please provide more information about the charge? We use more services for the subscription management and I need to know which one you used.
  • meteo

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    idefix37I
    @Grégory-Bertrand La température ressentie, j’ai répondu ci-dessus. Quant aux fronts, les modèles météo ne sont pas capables de les tracer. Ils sont dessinés par les météorologues.
  • Satellite

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    idefix37I
    @Grégory-Bertrand Bonsoir, J’imagine que vous voulez parler de la “prévision” des précipitations pendant l’heure à venir. Dans l’état actuel du process mis en œuvre, il n’y a pas de raison d’étendre cette durée, car il ne s’agit que de l’extrapolation de la dernière image de la boucle radar.
  • Political boundaries/Coastlines on Windy app not visible

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    idefix37I
    @H-L-16 Hi, The windy.com mobile app does not offer a lifetime subscription. You have likely subscribed to another app with the same name, but with a blue logo. Could you confirm?
  • 0 Votes
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    No one has replied
  • Not ever able to tap into premium

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    SutyS
    @Samuel-McFadden-2 Hello, do you know this email wa*****ch@icloud.com? If you do, then your Premium is assigned to this account.
  • New radar bar

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    idefix37I
    @justins8 @liwaje Here is the bottom banner of the Weather radar layer in the browser version [image: 1768512229650-1ea52a71-021c-4f24-b151-ba92f83d9680.jpeg] I assume the same banner options will be available in the mobile app too.
  • Windy Premium account!

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    SutyS
    @J-Rowe Hello, please check our post here.
  • GFS default setting

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    SutyS
    @arny-0 Hello, if you talk about the forecast detail in our app, there is no option to select the default model for this section. But there is a small workaround. If you set "Use last overlay" in the setting below, it remembers the last used model as well. [image: 1768385118007-528dad90-9310-4618-9d79-db098130b05b-image.png]
  • Windy Monthly Sub

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    LiamTaylor1996L
    @Suty ok thanks ☺️
  • PREMIUM ACCOUNT PROBLEM

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    J
    @J-Rowe It is working on my phone, but can not get premium on my laptop
  • Radar showing snowfall and mixed precipitation

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    P
    @mmahoneymi they take our money but disrespect the users. I will not be renewing
  • Radar Replay speed option is gone . . . again.

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    idefix37I
    @Hippie02 This feature will likely be available in the next version of the mobile app. The browser version updates automatically, unlike the mobile app, which requires a new version.
  • Radar

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    idefix37I
    @burkina Beyond one hour, extrapolating the last image of the radar loop offers very low accuracy.
  • Request for Refund

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    SutyS
    @Albert-Chieng Done. I processed your request from the DM.
  • Saving Meteogram as default view in a forecast

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    SutyS
    @wintermute314 There is still a plan but I can't tell you more for now. There are some obstacles before this implementation.
  • Forecast view disappears

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    WheatsW
    @larryhart Click somewhere on the map, and click the arrow attached to the "picker". [image: 1767902271975-5a546bac-d088-42f6-b8f9-529980639b34-image.png] When this picker is active, you can also click and hold it and move it around to fine tune your location. As you move the picker around, the value (in my case Wind) will also change based on the location of the white dot. You can also click a city name to bring up the forecast panel for that place. (ex. Click Mansfield in your example) The white circle with red arrow in it is a play button, click it and the timeline at the bottom will move forward, changing the visualized forecast information through time on the layer you are looking at. Hope that's helpful!
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