@Ckag14 Hello there, if you purchased the Premium via AppStore, I am afraid we can't help you and you need to request the refund directly from AppStore. Apple doesn't allow us to handle their payments in any way, unfortunately.

@Mert-Can-ASRAK Hi there, we have never offered any lifetime purchases in Windy.com. You probably purchased one-time purchase for a year without any auto-renewal.

@Rafat-Kurdi Hello, please check the post here. You purchased our Premium via Paddle.com.

@pablor82 22.99€ Premium subscription is a regular subscription that renews automatically every year. 34.99€ is one time payment for Windy Premium for 1 year, without commitment for the next year Both offer the same features.

@Blair-Rossiter Hello, please check this post, it should help you t solve this issue.

@hoytpro2468 Hello, please check this post.

Hi there My boyfriend, Russell Furlong, paid for premium a few days ago. Last week Wed, I think. I have linked my phone as app says one can link up to 5 devices. I am the one who uses it the most as he is at sea and needs weather updates. My issue is I do not have premium on my device even though when I go to purchases it says already purchased. I have logged on as Russell but it still fails to provide me with premium windy. Please help

@olivia2435 What do you expect to happen? Could you be more specific? Does it concern the 3h/1h display issue, or something else?

@catalina-palma Please check this post here.

@MartinMach Mám pro vás update, kolega naštěstí našel příčinu a už dělá na opravě na naší straně. Děkujeme ze trpělivost.

@Onur-Taslicukur Hello, we don't support any similar way of the payment for our Premium. If you are interested in our Premium services, you can get the subscription on Windy.com/subscription.

Dear Mr. Suty, It was a great help. Thank you very much.

@Suty Thank you. I would like to confirm the temporal/spatial resolution and the forecast horizon (lead time) available for each model provided in Windy API. If possible, could you share, by model, the details such as grid spacing (horizontal resolution), vertical/horizontal resolution notation, time step (output interval), and the maximum number of forecast days?

@Suty Thank you 🙏🏻

@hamed-agila right now there is no plan to offer any discounts.

@hamed-agila I have an update for you. Unfortunately, there is no discount planned for this year.

@xumaxer Hello, MacOS widgets are taken from widgets from your mobile device. Do you have downloaded Windy.com on your iPhone and use the same AppleID on these devices?

@idefix37 I solved it.... I logged out and then back in. Now all the Favorites are there. Strange that I would have to do that.