@juefried Hello, I have already sent you an email. Your account already has a Premium access.

@spy-3 Hello, we do not have a subscription called "PRO Annual". For clarification, here are our official apps: For iOS For Android

@emmaskywalk Hello, is your issue still valid? You will need to restore your Premium within the app, please see the manual here.

@jimerb Hello, those details are visible on the platform, where you subscribed. It can be either App Store, Google Play or FastSpring (desktop). In your case, it is FastSpring. You can access your account at https://windy.onfastspring.com/account.

@gleb26 Hello, we are sorry to hear that. To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms: App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en I don’t see your email linked to a subscription made via the desktop version. In case you used a different email, type in the email address you used for a subscription here – https://windy.onfastspring.com/account.

@ryszard-l-2 Hello, To access your Premium features, follow the steps in this manual: https://bit.ly/34NZoZI. Note that the restoration process has to be followed on the device you originally placed an order on. If the restoration fails, please, let me know in which step it failed and if there was an error message. Thank you.

@schultzmde Hello, your subscription seems to be activated already. Where did you please subscribe to Premium? Was it via desktop, App Store or Google Play?

@grlewis Hello, I can see that your account is already marked as Premium, therefore you should have access to Premium features. I did not find any order under your email address. Did you use a different one? To manage your FastSpring orders, please visit https://windy.onfastspring.com/account.

@rockybear Hello, here is a manual how to cancel the subscription - https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid Anyway, if you paid the subscription solely by points (not money), it is usually not possible to cancel it.

@amit-baskin I still do not see you are Premium. Did you try to log out and log in?

@werpolo We do not offer a trail at the moment.

@werpolo Four times in a day, every 6 hours. And this is for the whole world.

@alokeshow Glad to hear it. Let us know if you need further help.

@ramon-braga Hello, I would recommend to have a look at already available layers such as Clouds, Cloud base and High, Low and Medium clouds.

@whartonj Hello, 10 days forecast is already available. With Windy Premium you will get 1 hr forecast steps (instead of 3 hours intervals) together with more frequent updates for major weather models, special settings and 3D Globe.

@frescalee Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over orders from Google Play and App Store. Request a refund here: App Store – https://support.apple.com/en-us/HT204084 Google Play – https://support.google.com/googleplay/answer/2479637?hl=en Cancel the subscription App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Yes - i have it sorted now - needed to log in on a desktop to do it - would work on iPhone or iPad

@dhchicago Hello, the update just explains new features we have added in last couple of months. The price stays the same, depending on your location, when you divide the price by 12, it is approximately 1.8USD per month.