@mbasis My apologies, we did release an option for trial yesterday, but it was not properly communicated thus the confusion. So you did purchase the trial via App Store, but money was deducted right away?

@jrntjr Hello, subscription renews unless you cancel it in your FastSpring account. Nevertheless, I have refunded you the charge from 15.6.2022.

@jovax Hello, option for 18.99EUR is classic subscription that renews every year. Second option for 29.99EUR is one-time payment, that will give you access to Premium for 1 year only without subscription.

@meteorbike Thank you for supporting Windy! :)

@sliceable Hello, I have refunded you the charge from 16.6.2022.

Thank you for the fast answer, @Korina! It works. :)

@steveoo987 Hello, your last renewal charge has been refunded.

@jkcanewton Hello, the $29.99 option is one-time purchase and it gives you access to Premium for 1year without subscription, so it is not lifetime access option.

@madam-blå Hello, I can see that you already have a Premium badge next to your profile, you should have access to Premium features. Your keyboard does not have any effect on ability to sing up or login.

@petra-pik ...tak to mě opravdu mrzí. Škoda, že nejde třeba jako zakoupit nějaký ten kód jako dárek. A opravdu nerozumím, proč nejde vydat nějaký VS a prostě jen poslat peníze. Proč to musí být svázané s bankovní kartou. Škoda :( ale děkuji za odpověď

@clemens-gassner Hello, I have cancelled and refunded you the last 2 duplicate orders. Now you only have one active subscription. Support operates during working hours from 9-6 P.M. CET.

@jsb66 Hello, the Weather radar shows current weather conditions, there is not prediction, thus no model.

Hello @wfp_kbl, you can order 12 licences. We have a manual on how to purchase Premium for someone else here – https://community.windy.com/topic/14506/how-to-gift-windy-premium.

@awakematt We are glad that you enjoy the new HRRR model. We will consider enhancing the compare feature.

@rado-5 Hello, we currently do not plan to introduce such plans.

@eknibbe Hello, your account is not labeled as Premium, therefore you do not have access to premium features yet and you need to restore your purchase. Where did you please subscribe to Premium? Restore process depends on the platform, here is a complete manual for restoring access to Windy Premium - What to do if you can't access your Windy Premium features.

@mc1z Hello, the $29.99 option is one-time purchase and it gives you access to Premium for 1year, so it is not permanent option as you might think.

@korina thanks so much.

@petega Hello, you can change your payment method by accessing your account at https://windy.onfastspring.com/account.