• Annual subscription

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    KorinaK
    @werpolo We do not offer a trail at the moment.
  • Ecmwf for Europe

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    idefix37I
    @werpolo Four times in a day, every 6 hours. And this is for the whole world.
  • Windy premium activation pending.

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    KorinaK
    @alokeshow Glad to hear it. Let us know if you need further help.
  • Cloud fraction

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    KorinaK
    @ramon-braga Hello, I would recommend to have a look at already available layers such as Clouds, Cloud base and High, Low and Medium clouds.
  • Do you get a 10 day comparative forecast when you upgrade to premium?

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    KorinaK
    @whartonj Hello, 10 days forecast is already available. With Windy Premium you will get 1 hr forecast steps (instead of 3 hours intervals) together with more frequent updates for major weather models, special settings and 3D Globe.
  • Refund request

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    KorinaK
    @frescalee Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over orders from Google Play and App Store. Request a refund here: App Store – https://support.apple.com/en-us/HT204084 Google Play – https://support.google.com/googleplay/answer/2479637?hl=en Cancel the subscription App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
  • Restore Purchases

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    stanstaiteS
    Yes - i have it sorted now - needed to log in on a desktop to do it - would work on iPhone or iPad
  • membership

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    KorinaK
    @dhchicago Hello, the update just explains new features we have added in last couple of months. The price stays the same, depending on your location, when you divide the price by 12, it is approximately 1.8USD per month.
  • 14 day trial purchase

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    KorinaK
    @mbasis My apologies, we did release an option for trial yesterday, but it was not properly communicated thus the confusion. So you did purchase the trial via App Store, but money was deducted right away?
  • Didnt want renewal but subscription just did

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    KorinaK
    @jrntjr Hello, subscription renews unless you cancel it in your FastSpring account. Nevertheless, I have refunded you the charge from 15.6.2022.
  • payment

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    KorinaK
    @jovax Hello, option for 18.99EUR is classic subscription that renews every year. Second option for 29.99EUR is one-time payment, that will give you access to Premium for 1 year only without subscription.
  • ECMWF model

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    KorinaK
    @meteorbike Thank you for supporting Windy! :)
  • Refund

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    KorinaK
    @sliceable Hello, I have refunded you the charge from 16.6.2022.
  • subscription error

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    csonakosC
    Thank you for the fast answer, @Korina! It works. :)
  • refund please, I didn't want to renew

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    KorinaK
    @steveoo987 Hello, your last renewal charge has been refunded.
  • Premium confusion

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    KorinaK
    @jkcanewton Hello, the $29.99 option is one-time purchase and it gives you access to Premium for 1year without subscription, so it is not lifetime access option.
  • windows: change kbd: not able to type @

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    KorinaK
    @madam-blå Hello, I can see that you already have a Premium badge next to your profile, you should have access to Premium features. Your keyboard does not have any effect on ability to sing up or login.
  • This topic is deleted!

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  • 'Premium' with no bank card

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    K
    @petra-pik ...tak to mě opravdu mrzí. Škoda, že nejde třeba jako zakoupit nějaký ten kód jako dárek. A opravdu nerozumím, proč nejde vydat nějaký VS a prostě jen poslat peníze. Proč to musí být svázané s bankovní kartou. Škoda :( ale děkuji za odpověď
  • Windy-premium-abo

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    KorinaK
    @clemens-gassner Hello, I have cancelled and refunded you the last 2 duplicate orders. Now you only have one active subscription. Support operates during working hours from 9-6 P.M. CET.
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