@jsb66 Hello, the Weather radar shows current weather conditions, there is not prediction, thus no model.

Hello @wfp_kbl, you can order 12 licences. We have a manual on how to purchase Premium for someone else here – https://community.windy.com/topic/14506/how-to-gift-windy-premium.

@awakematt We are glad that you enjoy the new HRRR model. We will consider enhancing the compare feature.

@rado-5 Hello, we currently do not plan to introduce such plans.

@eknibbe Hello, your account is not labeled as Premium, therefore you do not have access to premium features yet and you need to restore your purchase. Where did you please subscribe to Premium? Restore process depends on the platform, here is a complete manual for restoring access to Windy Premium - What to do if you can't access your Windy Premium features.

@mc1z Hello, the $29.99 option is one-time purchase and it gives you access to Premium for 1year, so it is not permanent option as you might think.

@korina thanks so much.

@petega Hello, you can change your payment method by accessing your account at https://windy.onfastspring.com/account.

@fredhb Hello, we are sorry to hear that. To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms: App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en I don’t see your email linked to a subscription made via the desktop version. In case you used a different email, type in the email address you used for a subscription here – https://windy.onfastspring.com/account.

@xiaoqianwx Was there any error message during the payment process? Have you tried using VPN?

@atrabattoni Hello, your renewed subscription for Windy Premium has been refunded.

Hello @mazinkaiser, through which platform are you trying to proceed with the payment? On our website? Please, contact us at support[at]windy.com and I will, on your behalf, contact FastSpring (a platform that manages payments for Windy Premium). You can cancel the annual subscription whenever you want. Subscription then won't auto-renew the next year and will be available to you for the already paid period.

Hello @m-auld64, we are sorry to hear you want to unsubscribe from Windy Premium. May I ask what features didn’t work for you? I have refunded your subscription, you will receive your money within the next few days.

Dobrý den @Vla-0, spravovat účet FastSpring můžete následovně – zadejte zde e-mailovou adresu, se kterou jste se ke koupi Premia přihlásil. Poté obdržíte e-mail s odkazem, který vás přesměruje na správu vašeho účtu – https://windy.onfastspring.com/account.

@jynmajyn Hello, we are sorry to hear that. To cancel the subscription and request refund, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms. In case you are subscribed via our website (FastSpring), let me know what email address is linked to the subscription and I will send you a refund. Request a refund here: App Store – https://support.apple.com/en-us/HT204084 Google Play – https://support.google.com/googleplay/answer/2479637?hl=en Cancel the subscription App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

@tungtrinh @Squshy Hello, we do not offer weather data in an excel sheets or in any form of a report. If you are interested in API, you can try the trial version at https://api.windy.com and generate your API test key. Windy Premium is a different service than API. Premium, if necessary, can be used in news articles or other media, thus the mention of "Commercial use allowed."

@surferdudebrad Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms. In case you are subscribed via our website, let me know what email address is linked to the subscription and I will send you a refund. Request a refund here: App Store – https://support.apple.com/en-us/HT204084 Google Play – https://support.google.com/googleplay/answer/2479637?hl=en Cancel the subscription App Store – https://support.apple.com/en-us/HT202039 Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

@信雄-林 Hello, where did you please purchase Windy Premium? Please have a look at our manual to restore your subscription What to do if you can't access your Windy Premium features.

Hello @HJ-Kang, I am sorry to hear you didn't enjoy Windy Premium. May I ask what features didn't work for you? I have refunded your order. Your money will arrive within the next few days.

@brano-salaj Hello, 1h forecast for iOS widgets is not yet available, we may add this with one of our future updates.