@tsei28 Hello, the Premium is tied to your account. If you want to use it on all your devices, just use this account.

@lion When you are a Premium user, there should be a ´Premium’ badge near your user name. As all users in this thread https://community.windy.com/topic/19977/no-met-radar-new-caledonia I don't remember there was a lifetime subscription, you're confusing it with another app.

@mountain-rhett Hello, you can request refund via your Google Play profile -> Active subscriptions.

@hugo-feo Hello, you are already logged in with your Premium account on this forum. If you want to use Premium on other devices, you just need to use this account to access it. In case you want to reset password, go to https://account.windy.com/reset.

@kairosaerospace Hello, I can see you have subscribed to Premium today. Could you please explain how the features are disabled? Your account is Premium, therefore you can access Premium features on all platforms as long as you are logged in with this account.

@rakish Hello, we do not offer any bulk Premium packages, Premium can be only purchased separately on desktop or on phone via App Store or Google Play.

@rikds Hello, you already have a Premium account, therefore you have access to Premium features. All you need to do is to login with the same account on your tablet or PC.

@kong00 Hello, deleting Windy account does not cancel the subscription itself. Since you subscribed on desktop, your orders can be managed at https://windy.onfastspring.com/account. I have refunded you the charge from today 31st of March.

@korina Tks.

@korina Thanks, it's very kind of you. Everything okk

@lickorish Hello, we will consider it for the future.

@bambusero Thank you for suggestion, but there are no such plans yet.

@loghead Hello, please send us a screenshot of the ZIP code issue at support@windy.com. According to FastSpring, there should not be any issue.

@hicatch Hello, you can either subscribe via App Store / Google play or on desktop, where you can pay by credit card or PayPal.

@mravan200 Hello, all the details about your subscription can be found at platform where you purchased the Premium. It is either FastSpring (desktop) - https://windy.onfastspring.com/account or at App Store or Google Play.

@idefix37 Just to let you know that once I deleted the old alerts and saved new ones, I have been receiving alerts for forecast weather that meets the alert criteria. 👍🏻

@duselton Hello, you did have 1 duplicate purchase of Windy Premium, which I have refunded, you should receive the funds within a few days. To restore your subscription, please follow these steps: Steps to follow: Go to desktop and login to your account Open the Windy Premium offer and click on Restore purchases Enter your order ID (I have sent it to you via PM) Click on Restore

@sicoe77 Hello, you are contacting a wrong company. We are Windy.com (with red logo) and our only subscription is called Windy Premium, not "PRO". This is our app on the App Store and Google Play.

@ayh OK you decide to buy this app. So you better ask them. Here you are on the community forum of windy.com with a red logo. Nothing to do with the blue one.

@korina great thanks!