Hello @Bader121, you cancel the renewal by cancelling your subscription. Since it is already paid, you will be able to keep it but it won't renew for the next period.
To cancel your subscription, you have to go to a platform you are subscribed on
App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Desktop version (FastSpring) – https://windy.onfastspring.com/account (type in your email address you used for subscription)
Hello @Allas, thank you for your support!
To access Premium features, follow this manual – https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you have originally created the subscription.
@Windygoto Hello, you can switch to annual in your FastSpring administration. All you need to do is to cancel your current monthly subscription at the next period and create a new annual subscription via desktop.
Hello @Mackilem, thank you for supporting us by subscribing to Windy Premium!
To get to you Premium features you just have to log in with your account to desktop version. Once you are logged in, you should see the crown batch indicating you are a Premium user.
Please, also check if you have our application, we are windy.com, red and white logo, not blue and white.
Our application on stores
on.windy.com/AndroidApp
on.windy.com/iOSapp
Hello @Marijo-Nizetic, in this case, it is possible that the old version of Chrome causes this issue. Other users don't have this kind of issue. Thank you for your understanding.
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