@korvinae You are not a premium member at all. Make sure your subscription is connected to your account. Try "restore purchases" button from the device you made a purchase from. After linking your subscription with your account, it will work accross all platforms.

@petra-pik thankyou.

@Korina @ivo thank you!

Great, thank you. That's worked. I simply don't use it currently.

Hello @Bader121, you cancel the renewal by cancelling your subscription. Since it is already paid, you will be able to keep it but it won't renew for the next period.

To cancel your subscription, you have to go to a platform you are subscribed on

App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Desktop version (FastSpring) – https://windy.onfastspring.com/account (type in your email address you used for subscription)

Hello @Allas, thank you for your support!

To access Premium features, follow this manual – https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you have originally created the subscription.

@Allas Hello, Windy Premium offers 1 hour forecast, you should then see 1 hour steps in the basic section.

@molly1
Hi,
Yes you just need to log in with the same account.

@stephensjs Hello, what exactly did you find inaccurate, which model? It is essential to try several model to get the best results.

@rricharddehedin Hello, I can already see you are Premium. Did you have success with accessing Premium features?

@rricharddehedin Merci pour cette confirmation !

Bonne journée ! :)

@Windygoto Hello, you can switch to annual in your FastSpring administration. All you need to do is to cancel your current monthly subscription at the next period and create a new annual subscription via desktop.

@jkmeher we have available 1-hour forecast for Premium users, basic version has 3-hour steps.

@youricast Hello, we do not offer downloadable data, not even in the Premium version.

@mwskuzzy There were never options such as conditions for fishing and so, you are referring to a different app.

Hello @Mackilem, thank you for supporting us by subscribing to Windy Premium!

To get to you Premium features you just have to log in with your account to desktop version. Once you are logged in, you should see the crown batch indicating you are a Premium user.

Please, also check if you have our application, we are windy.com, red and white logo, not blue and white.

Our application on stores
on.windy.com/AndroidApp
on.windy.com/iOSapp

Hello @Marijo-Nizetic, in this case, it is possible that the old version of Chrome causes this issue. Other users don't have this kind of issue. Thank you for your understanding.