Another user requesting family share.

@raaz0r Hello, you probably do not have access to Windy Premium on your phone as well, since you have not assigned it to your account.
Please read this article and follow steps to restore your Premium access https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

@andromed Hello, the price difference is due to the fact that tax was applied to the order. In your case 3 EUR tax was added, therefore the price was higher 22.34 USD. Tax is applied based on the state tax policy.

@xw9160 Hello, you are probably contacting a wrong company. The charges on your receipt are not from us, it is likely a different application since the amount does not match our price. Our subscription is called Windy Premium and the cost is 18.99 or 29.99 EUR.

For clarification, this our app on Google Play and App Store:
Android
iOS

To cancel the subscription, you have to go to a platform you are originally subscribed to:

App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Thank you for the help both of you. I tried again this morning. Cleared the cookies/cache/session, and it worked flawlessly.

Thank you so much!

@windyjudi Hello, to cancel the subscription, you have to go to a platform you are originally subscribed to, we don’t have any control over these platforms:

App Store – https://support.apple.com/en-us/HT202039
Google Play – https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

@vsinceac I'm very grateful to you for pointing out that silly mistake. I honestly didn't notice. I thought the Windy app was faulty? because the subscription is due. Thank you!

Hello @brazil1989, thank you for supporting us!
I see that the issue was solved via email :)

@vinnisa Hello, I have already replied you via email. You are contacting a wrong company, you have no purchased our app according to the provided receipt. We do not have subscription called "Windy PRO".

@smart-wind Hello, you can manage your orders and invoices here - https://windy.onfastspring.com/account.

@chrissnow Hello, yes, we do not offer HRRR in the Premium version.

@eduardosg Hello, please see the difference here - https://community.windy.com/topic/17672/differenza-tra-abbonamenti/4

It is strange, maybe try to clear your cache again and turn off VPN if you use any.

@francogasparini Hello, the cheaper one is regular subscription. Option for € 29.99 is one time payment and it is not renewable.

@pius-papst2
Yes, you can with all these devices, with Windows or Apple OS, with several browsers, with Android or Apple Windy apps.
You just need to log in with the same account.

@rkeesecker Hello, you can manage your order here https://windy.onfastspring.com/account

However I have already cancelled the auto renewal for you.

@gheumann Hello, you probably mean email from FastSpring, who is our payment provider. It is not spam. You can manage your payments and order at https://windy.onfastspring.com/account. Once you enter your email, you will get a link to your account.

@jozcariz1970 Hello, you can change the language in the upper right corner. If you use VPN or have not allowed Windy to use your location, it may give you incorrect location.

Hello @Oktay-b, thank you for supporting us!
To access Premium across all your devices, you have to log in with your Windy account.

First, log in with your Windy account on a device you are subscribed on and follow the manual on how to activate Windy Premium – https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Then you will have Premium available on any platform you log into.