Hello @danraf, I am sorry to hear about this misunderstanding. The offer states that it is an annual subscription for $18.99, not monthly. The smaller amount only demonstrates how much it costs when you divide it between 12 months.
Cancel anytime means you can cancel it during the whole year before it renews for another year.
During the purchase process, only the annual price is mentioned and paid. There is no option to choose monthly.
Screenshot 2020-12-22 at 9.25.34.png
To cancel the subscription, you have to go to a platform you are originally subscribed to since we don’t have any control over these platforms:
I don’t see your email linked to a subscription made via the desktop version. In case you used a different email, type in the email address you used for a subscription here – https://windy.onfastspring.com/account.
I don’t see your email linked to a subscription made via the desktop version. In case you used a different email, type in the email address you used for a subscription here and you will receive email with a link leading to the account's administration – https://windy.onfastspring.com/account.
@marekd Hello. This is formerly korvinae. It took me a while, but I found the email I used to register on my iPhone. You were of course correct, korvinae user account was not linked.
If I may, one suggestion would be to be able to see which email you are logged in with on the windy iPhone app, because usernames don't have to be unique and so I couldn't see anywhere in the interface which email was logged in.
Thanks for your help and apologies for the confusion.