@renanrodrigues

Hello,
To associate your subscription with your account, just follow the steps here explained

@Andrea80-0
Hello,
To associate your subscription with your account, just follow the steps here explained

@Suty Sorry, I didn't get an email notification of your reply, so I forgot ...
In the mean time this solved itself, as soon as I logged in on the mobile app. The right one ;-)
Thanks.

@clinton-gardiner Hi, our Premium is always assigned to the account, so your Premium has to be assigned to a different account than you'r using now.

@pacificfinreaper Hi, do you know email address james@*******ionfirm.com? You used this email to purchase the Premium.

@ddcolletti

As far as I know, this parameter is only calculated by weather models at surface level.

@Emergency-Management Hi, please contact us at support@windy.com to get further info about the payment. If you already did that, I will contact you there as soon as possible.

@idefix37 said in IOS pro account and PC by google chrome issue:

@Gabriel-N-Go
Hello,
With a pro account from windy.app with a blue, you can’t be Premium user on Windy.com with a red logo.
They are totally different apps despite a similar name.
In the AppStore you can find the app of Windy.com.

Tks for your answer that explain everything ! haha

@idefix37 I guess that's the case. So it's AND and not OR. Thanks!

@Emergency-Management
You can send an email at support@window.com if you prefer,

@Wisa-Rut Please check this article.

OK thank you

@Marty-Oldford Hi there, I found your original account, assigned to the Premium, and you have the Premium assigned under msol****d@aol.com. Is it possible that the "s" is a typo?

@Maxspeed159 Hello, I see you have Premium assigned to your account, since you have a Premium badge next to your username. Do you still need a help?

Thank you, I already solved it and found that the ship is reporting automatically via NOAA reports.

@M-N-0d1acdb5-00d5-4b2b-9985-7afadac02ad5 HI, can you check this article?

I have the same problem, it started after the last update, and I can't get any help