@KatharineWindy Hello, Please see - https://community.windy.com/topic/43791/problems-with-model-data It's an issue with Windy that should be fixed soon. It's not just you

@JoiSantos Hello you can cancel the subscription under your AppleID on your iOS device, where you made the purchase. Since Apple doesn't provide any interface for us to manage this, we are not able to help you. I am sorry about this.

@gilkis If you log in on your Android with the same email and password as on your iPhone it should works, I think.

@Koss-Aoua Have you checked this post to link your account and your subscription ?

@aris1 I imagine you know how to display the detailed forecast at a location. At bottom of this table, select “Waves & tides” instead of “Basic”.

@niels-carlier Hi, I opened the chat with you with the first message, please contact me there.

@PaNoT To login on your computer, do you use the same credentials, email and password, as on your phone ?

@Nebojsa-Milosevic Okay, if you need any further assistance, just let me know.

@uyda Okay, the Fastspring payment is cancelled and refunded. So you only need to assign the Paddle Premium with your account, more info about it here.

@Finn2025 These apps are managed by two different companies. They have nothing in common except the name.

@Suty Thank You!!

@Arve-Flatås Hello, you have to assign your Premium manually. I will send the code and instructions to you via chat window here on community.

@anaisrablat We apologize, but we are unable to refund your App Store purchase. Apple doesn't allow us to manage purchases made on their platform. You will need to request a refund directly from Apple, as they are the provider of the purchase process. Once again, I apologize that I am unable to assist you further.

@yarenim Hello, I checked your Premium account and your subscription is active until July 2026. Did you do any extra payment, or do you mean this renewal on July 2025?

@ust21or Okay, you are correct about this. However, to cancel the one from Fastspring, since your Premium, assigned to an account, is from Paddle, I need to find these payments from Fastspring. Unfortunately, you didn't use your email (john@u******o.kr) to purchase this subscription in 2023.