@idefix37
Oui en effet, jusqu'à présent tout va bien.
Pourtant, mon inquiétude grandit, je viens de recevoir un mail m'informant que le paiement était refusé !
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Enfin, bref ... tant que ça fonctionne 😇.
Bonnes années.

@jmsbiz
I did see at one point in cancelling that it said it would still be active up to the renew date and I still have access after cancelling my annual sub. Hope that helps.

Now if I can get them to confirm why I get a conflicting message. My guess is it's just a bug, but I want to be sure.

BTW, I like your avatar/photo, same side even!

@Fred-Olsen
The app with a blue logo has nothing to do with the windy.com app with a red logo. Here you are on the community forum of windy.com with a red logo.
The subscription on the blue logo app is called Pro, not Premium.
Then you make a copy of
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
Why?

@kbedin
Here or via support@windy.com

@jimgagnon Am not receiving any emails to my current email address so windy must be sending them to old email address how do I fix this?

@Martymacvan We are still working on new features and adding them all year round. You can check planned summary of the year 2024, which should be released soon. Our colleagues are working on getting new radars, satellite data, models. We also work on further improvements and new features in alerts, layers in general and also new perks for mobile devices and wearables.

All of these data usually cost something, so we can offer these data to you, users, so we decided to increase our prices for the first time since the Premium exists.

@caliwxman Hello there, if you used a Premium, which was purchased with your old Apple ID, I think you can be glad that it is not renewed. I would suggest purchasing the new Windy Premium with your new AppleID.

@sjemmett
You don’t seem to be a Premium member otherwise you would have a Premium label next to your username in the forum.
In the app or in the browser version, you should see Premium with your profile picture.

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See
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features

Oh heck there's two with the same name!!! Yes I have indeed, I have the one with the blue logo.

@박인재 Hi, can you please send your email used in your Google Play? You can share it here in DMs.

@SMccandelss Hi, we didn't change this article, but we changed the subscription management service from Fastspring to Paddle a few weeks ago. Paddle offers the same possibility and you can find the code in the invoice. It starts with 'txn'.

If you have any questions, please let me know.

@Eduardo-Costa There is no solution,you need to pay through App Store if you want to use it on Iphone., Google store is for Android users.

@Osiana-Captain Check the spam/junk folders.

@vsbijuegr You can send it to support@windy.com with an issue description.