@mkh-w What do you mean by WLAN login? WLAN mean wireless computer network, but I am not sure if this is the meaning you mean in your message.

@aumueller
You will probably need to restore your purchase by following the steps below:

Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.

Let me know if you need further assistance.

@Iceman1967
Yes, once you subscribe on one of your devices you get Premium with the others. You just need to log in with the same account credentials.

Hi @marcelm93, I already sent specific steps to you here in private message. Please let me know there, if you have any questions.

@deja-vu-2

These apps are 2 different apps from 2 different companies. There is no connection between them except a similar name.
Here you are on the community forum of windy. com.
Windy. com with the red logo has its own mobile apps:
For Android - https://play.google.com/store/apps/details?id=com.windyty.android&utm_source=menu&utm_medium=windy&utm_campaign=menu&utm_content=menu
For iOS - https://apps.apple.com/app/apple-store/id1161387262

What information would you like?

@idefix37

Ok. Thank you !

@kashoob I checked your payment attempts and I found the info about your card. There is a limit which was exceeded and that is the reason why this wasn't possible. Then the Fastspring started to block the card because of many attempts until June 22, 2023. So please check this limit on your end and try it that day again please.

Also, there is no issue with Windy or Fastspring, and MasterCard.

@idefix37 , got it! Thanks I'm all good now.

@Jiri-Omacht If you purchased your Premium subscription with old Apple ID, you should access that Apple ID (you can do that in browser) and cancel the auto-renewal of subscription.

Then you can purchase a new one with new AppleID. Unfortunately, since Apple subscription management cannot be accessed from our end, you need to manage it on your own.

@hoopla187
See these instructions to assign your Premium subscription to your account by restoring your purchase:
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?_=1686637417704

@idefix37 said in Premium Account for Company:

https://community.windy.com/topic/24677/subscriptions/2?_=1685031988495 | https://gosloto.co.za/

You can get the premium subscription:

https://community.windy.com/topic/24677/subscriptions/2?_=1685031988495

@ORCVTraining Unfortunately, it is not possible to adjust start or speed in the route planner, if you use the GPX file.

@Tates Hi, can you test the behavior in the anonymous windy if the issue appears as well? If it does, please let us know about your browser and its version.

Additionally, it is worth mentioning that this access should also be available on non-Apple devices. I have personally tested accessing it through Chrome on a Windows laptop, and it worked perfectly fine. This provides flexibility and convenience, allowing you to use the access across different platforms and devices.

@CollieWobbles
You know, these names have been used by 2 different companies for years. Here you are on the forum of the Windy.com site and its app.

Hi @Colin2025, the route planned will be available on mobile devices in a few weeks in the new version and it should work completely same as in our web app. However, if you want to get a refund, let me know and I will handle that for you.

@Carl-Davis Hello, please write us at support@windy.com and let us know the email you are trying to change.

@bdyches
Yes, in the search bar, type the name of one of your locations. Then click on the small heart near the search bar to save it as Favorite. Then set an Alert for this Favorite. And same for other locations.
As non Premium user you can save only 3 Favorites.
Premium users can save an unlimited number of Favorites / Alerts.