• wrong username spelling

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    SutyS
    @nsrrows Hi, we can adjust this, however, "Narrows" is already taken.
  • Invoice needed

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    SutyS
    @EUNCC Hello, I sent your invoice to your email address.
  • 0 Votes
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    idefix37I
    @Trigger-J. Hi, Have you checked this post explaining how to connect your subscription to your account?
  • I'd like to get refund

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    SutyS
    @SEOKHOON Hello and thank you for your support. I completely understand this and refunded your last payment for you.
  • Refund

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    SutyS
    @yoshy219 Hi, I refunded your last payment for you.
  • 0 Votes
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    SutyS
    @asis Hello, please check this post, where we describe how to connect Premium with your account.
  • 0 Votes
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    WeatherMan10W
    @KatharineWindy Hello, Please see - https://community.windy.com/topic/43791/problems-with-model-data It's an issue with Windy that should be fixed soon. It's not just you
  • Only 6 hour forecast

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    No one has replied
  • Disconnect from all devices - deconnection de tous les appareils

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    No one has replied
  • Cancele assinatura

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    SutyS
    @JoiSantos Hello you can cancel the subscription under your AppleID on your iOS device, where you made the purchase. Since Apple doesn't provide any interface for us to manage this, we are not able to help you. I am sorry about this.
  • Account iOS versus Androïd

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    idefix37I
    @gilkis If you log in on your Android with the same email and password as on your iPhone it should works, I think.
  • Prenium acompt

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    idefix37I
    @Koss-Aoua Have you checked this post to link your account and your subscription ?
  • Wind and Wave

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    idefix37I
    @aris1 I imagine you know how to display the detailed forecast at a location. At bottom of this table, select “Waves & tides” instead of “Basic”.
  • premium account email transfer

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    SutyS
    @niels-carlier Hi, I opened the chat with you with the first message, please contact me there.
  • PaNot

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    idefix37I
    @PaNoT To login on your computer, do you use the same credentials, email and password, as on your phone ?
  • Premium trial option?

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    SutyS
    @Nebojsa-Milosevic Okay, if you need any further assistance, just let me know.
  • Duplicate payment refund request

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    SutyS
    @uyda Okay, the Fastspring payment is cancelled and refunded. So you only need to assign the Paddle Premium with your account, more info about it here.
  • Premium subscription

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    idefix37I
    @Finn2025 These apps are managed by two different companies. They have nothing in common except the name.
  • Username Change..

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    intent153I
    @Suty Thank You!!
  • Kundeavtale

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    SutyS
    @Arve-Flatås Hello, you have to assign your Premium manually. I will send the code and instructions to you via chat window here on community.
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