@Gkikas-LGPZ You are right that @SV-Take2 could mean this app instead of ours.

@pelha

Your Premium subscription includes the mobile app. You just need to log in with the same account credentials.

@Ondřej-Šutera
shot cheers mate this worked a treat

@Flickamar You probably assigned your Premium to your Apple account with email address that is made by Apple to hide your personal email address.

Please try to login via this Apple login to access your account, and also you can change the email address then.

If you have any questions, please let me know.

@Kerry-Leach Can you provide further info about the app? Did you download the one with the red icon? It should be possible to login with Google.

@midoran Hi, I found two attempts to purchase the subscription, but only one of them was successfully finished. So if you were charged twice, Fastspring should return the unsuccessful one to you.

@Mohamed-Ali-Amri

You are Premium as shown by the Premium badge you have near your username here.

@Rockyrode Des the issue with the Missing credentials persist?

If you want to cancel your subscription, purchased via AppStore or Google Play, you have to handle that on your own in these stores. If you purchase subscription in browser via Fastspring, you can access your subscription management here on this link https://windy.onfastspring.com/account

UPDATE: I checked your account and your purchase was made in AppStore.
Also deletion of account doesn't cancel the subscription and you don't have to pay next periods, if you cancel it now.

@Philipp-Beer-3 You will need to restore your purchase by following the steps below:

Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.

@rdt51 Hi, can you please send further details about the issue at support@windy.com, where we can help you more effectively? Also if you have any screenshot of invoice or any confirmation, that could help us to find the purchase, that would be great.

@terry8
You can’t find knots per hour. This unit does not exist ;-)
1 knot is 1 nautical mile per hour.
As @Ondřej-Šutera said you can find all available units in Settings.

@bizu01 The issue should be already fixed. Please let us know, if you need any further assistance or have any issue.

@christophe-BOURHIS
Bonjour,
Vous utilisez sans doute l’appli sur Android. Le problème a été signalé par de nombreux utilisateurs et devrait être réparé très prochainement avec une nouvelle version.
En attendant vous pouvez essayer d’utiliser la version web de Windy sur le navigateur de votre téléphone.

@hsmith
You subscribed to Premium last year and since then have you been able to use it or never?
For isobars what pressure units would you like to use?

@LoloD81 It should be email address, but please use it without these square brackets.

@idefix37 said in Radar Limited to Station Circles:

@vondeliusc
If you don’t show a screenshot, or at least say where you observed that, what explanation could we give ?

Mabelpoo shared a screenshot of what I meant. Now it appears to be 'fixed'. Between Spokane and Missoula was a blank area, where previously it was continuous. It is good now.
-Christian