• Account

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  • questions about premium mode

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    idefix37I
    @Marco-Antonio-Ochoa-Lopez There is no way to see frontal boundaries in Windy. This is because fronts are not directly plotted by weather models but by meteorologists.
  • Opting out from Facebook and other sdk

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  • Duplicated payment

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  • Payment and Subscription issues

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    shivaji jadhavS
    @idefix37 I have tried the method as suggested by you but it didn't work. I am waiting for the payment refunds as well for 3 extra payments. Kindly guide regarding the same. SHRADDHAGROUP999@GMAIL.COM
  • HELP! Not Accept Credit Card

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  • Refund

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    SutyS
    @Henning-Lindegaard Hi, would you like to use the app, if we help you to assign the Premium with your account? If you wouldn't, you need to request the refund from AppStore, Apple does't allow us to manage their payments, so I am not able to help you with the refund.
  • Paguei a assinatura premium e não aparece

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    SutyS
    @Arievat Hello, I checked your account and you already assigned your Premium to your account. So do you still need any help? Please let me know.
  • I've paid premium but it won't show...

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    SutyS
    @Christoph-Lauchs @DomG-2 @Theo-Peyios Please check this post.
  • Where is the 3D (Global) view for Premium Subscriptions

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    digitalorionseoD
    Thank you for the information though..
  • Having trouble logging in to the app!

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    SutyS
    @Murphy-Juan Hi, could you please provide a screenshot with that error?
  • Restore account

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    SutyS
    @Chenyyn Please share the email of that account with me, here in direct messages (top right corner of the page, next to your profile icon), so I can find and restore the account for you.
  • Red dot alert

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    idefix37I
    @chubbco No there is no instructions in Windy for this sort of problem. Click on your profile picture in the home page to get your list of Favorites. Then you can set/unset the alert for these Favorite location by clicking on the small pencil. [image: 1726995974928-c641bd1a-fce2-4c6f-bc8d-9abb09a48ca8.jpeg] Modify the Alert parameters or delete the Alert.
  • problem signing in w new pro app account

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    idefix37I
    @rcmcomcast Windy.com and windy.app have nothing in common despite they have a similar name. They belong to different companies. So if you subscribed on windy.app (w/blue logo), it cannot work on windy.com (w/red logo), both in the browser version and in the mobile app. Here you are on the community forum of windy.com.
  • Premium Renewals

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  • Apple family share

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    idefix37I
    @Robert-Diehl Please see the related post https://community.windy.com/topic/29302/windy-premium-for-my-family-members/2?_=1726851738074
  • Windy.com Radar and Satellite

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    TIV-3T
    @scorpion1leader It could be a glitch or a bug but I am sure moderators will check it out.
  • Premium

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  • How do display secondary swell?

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    idefix37I
    @Kevin-kayaks Could you show a screenshot of your app UI ?
  • fails to locate my location

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    SutyS
    @Peckin Hi, do you have allowed the GPS using for Windy and the GPS is turned on in your device?
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