@Panayiotis-Omirou Windy.com and windy.app have nothing in common despite they have a similar name. They belong to different companies. So if you subscribed on windy.app with a blue logo, it cannot work on windy.com with a red logo, both in the browser version and in the mobile app.

@papanata125 Hi, unfortunately, we don't provide any function for this.

@Suty ahh ok. I have the Windy app with the blue icon. Thank you

@Suty said in 3.times order for annual subscription with paypal: @Kaminosaure In your case, I found only two payment, so I refunded the inactive one. Thank you. Have a good day.

@andxfitter Hi, if your purchased Premium is already assigned to your account on your iOS device, then you can use the same Premium account in the browser as well.

@Gara46 You need to log in on your phone with the same account credentials as on your computer. Did you assign your Premium subscription to your account ? You should have the Premium banner next to your username here in the forum. See this related post https://community.windy.com/topic/27032/premium-subscription-not-working?_=1719054568436

@jesus507 Hello there, unfortunately, we offer only separate personal Premiums now.

Hello @AMOLNIKAM, you can purchase all subscriptions here on windy.com/subscription. However, we don't offer any bulk purchases, so you need to purchase them separately.

This problem was resolved. I waited until Windy noticed that my Windy Premium subscription had been deactivated. Then I subscribed again through the Apple store. Very nice.

@RGGaliano Hi, please check this article here.

@NSOR2019 Hi, do you use any VPN or another tool that could affect this? Can you test the connection in Windy without these tools or in the private window?

@Phlighty Hi, AppStore doesn't allow us to manage their payment, despite our product, so you need to request the refund directly from them.

@MASAMI-H Unfortunately, we don't offer this type of data in Windy.com.

Hello @Sven-Nguyen-Van, I found your all three payments and refunded two of them. Also I sent an email to you with instructions how to assign your Premium to your account.

@Arvinvip Hello there, you can use Windy on multiple devices so this is basically not limited. However, according to our terms of use, only the owner of the account can use the account. So it is not possible to use 1 Premium as a company account for example.

Hello @Eric-6k, our Premium is assigned to an account, so all you need to do to access your Premium again is to login with email which was connected to the Premium. If you have any questions, please let me know.

@jharvardSon1c Hi, if you use Windy.com with the red logo on your mobile device, you should be able to login with same credentials as in your browser on the desktop. If you use Windy.app with the blue logo, it is logical that it is not working, since Windy. app has nothing in common with us, except the name. We are completely different and separate companies.

@Suty thank you. I ended up chcinging it to paypal which has just worked. Thank you for replying.

@ljstrick74 Hi, do you need only one, since one of you won't use Windy Premium? According to our terms of use, Premium account can be used only by one user, who is owner of the account.