• Paid premium not premium

    17
    0 Votes
    17 Posts
    3k Views
    JustBJ
    @idefix37 Tnx mate! Its work.
  • Logging in - frequency and use of PW manager

    9
    0 Votes
    9 Posts
    1k Views
    nesroN
    @gordonf thanks for letting me know! :)
  • Premium does not, never has worked!

    2
    0 Votes
    2 Posts
    147 Views
    idefix37I
    @mespinosae Could you check this post. It explains how to finalize your purchase
  • billing problem

    2
    0 Votes
    2 Posts
    144 Views
    idefix37I
    @Wyatt-Hines WindyPRO is a subscription offered by a separate app called windy.app, with a blue logo. It has no connection to windy.com, which displays a red logo. Therefore, it's best to contact WindyPRO directly or the platform through which you purchased your subscription.
  • Web purchase but not activating

    5
    1 Votes
    5 Posts
    339 Views
    Geology RocksG
    @Suty Thank you for suggesting this, i have now fully refreshed eveything and i am now able to acess it, Thank you once again.
  • Invoice?

    2
    0 Votes
    2 Posts
    113 Views
    SutyS
    @小风筝 Hello, since you purchased your Premium via Paddle.com, you can find your invoice here.
  • premiun upload weather stations?

    2
    0 Votes
    2 Posts
    92 Views
    SutyS
    @aranji Hello, no, providing your station data doesn't automatically offer Windy Premium.
  • Enable to login on android

    5
    0 Votes
    5 Posts
    283 Views
    D
    @idefix37 I found the problem, It was a space at the begining of the password field.... Thank's for your help Didier
  • Web purchase of Windy Premium not linked to account

    5
    0 Votes
    5 Posts
    291 Views
    Affan Khan 3A
    @Suty i have same problem kindly help
  • Problème de prélèvement

    2
    0 Votes
    2 Posts
    152 Views
    SutyS
    @Manon-Scheepers Hello, please share more specific details about those payments at support@windy.com. To effectively help you, please share invoices and screenshots of these purchases.
  • Cannot change payment information

    2
    0 Votes
    2 Posts
    150 Views
    SutyS
    @dgolding Your email in your Windy account can be a correct one, but the truth is that you used a different email in the past for the purchase. More specifically: ***d@wsr.com.
  • problem with payments

    2
    0 Votes
    2 Posts
    149 Views
    SutyS
    @Meacermir Hello, I would need your old email, that was used for the purchase, then we can make a certain conclusion about how to help exactly.
  • Unable to Cancel

    5
    0 Votes
    5 Posts
    336 Views
    A
    @Suty awesome, big thanks!
  • Login problem

    4
    1
    0 Votes
    4 Posts
    393 Views
    idefix37I
    @andersengeorg This application has nothing to do with Windy.com, which features a red logo.
  • refund

    5
    0 Votes
    5 Posts
    352 Views
    Ayeshax123A
    thanks for sharing such an informative content.
  • paid but cannot enter the premium.

    2
    0 Votes
    2 Posts
    230 Views
    idefix37I
    @Hannes-Boshoff-2 Have you checked this post showing how to link your account with your subscription.
  • Need the receipt

    1
    0 Votes
    1 Posts
    82 Views
    No one has replied
  • Hi there, I purchased premium but it doesn't work

    2
    0 Votes
    2 Posts
    186 Views
    idefix37I
    @Λυκουργος-Ορνερακης As said in the thread you are referring to : Please see this post https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
  • Premium not working!

    26
    2 Votes
    26 Posts
    3k Views
    idefix37I
    @Data-Sinú Hi, have you checked this tip.
  • cancel

    2
    0 Votes
    2 Posts
    189 Views
    SutyS
    @Goodhope2024 Hello, I checked your account and your subscription was purchased via Google Play, so you have to manage this there in your Google Play account.
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