Hi @Paololitico, you can use the subscription on multiple devices (mobile devices, desktop), however, the account which is connected to the Premium subscription is under the email address. So only the owner of the email address can use this Premium account.
Hi @jsr, I changed your email address on the end of Fastspring, so you should be able to access your subscription management here, with email joh******63@outlook.com
@Dean-Portelli
Apparently your subscription is active since the Premium badge is shown near your username here.
It applies on your PC too. You just need to log in with the same account credentials, email and password used on your phone.
@Rowdy-2 Hi, it looks like you signed into a different account, which is not assigned to your Premium subscription. Please check your user profile in Windy, and if you need any further assistance, please get in touch with us with further detail and an invoice at support[@]windy.com
@Peter-Hershaft Did you purchase the Premium subscription for Windy.com with the red logo? Could be possible that you purchased a subscription for a different app? We don't have any app with the blue logo, there is only a very similar name.
@ChrisWrightau
Hi, as far as I know, once you are Premium as shown by the badge near your username here, you don’t need to restore the purchase again, but just login on your phone with the same account credentials as on your desktop.
