@Robert-Diehl
Please see the related post
https://community.windy.com/topic/29302/windy-premium-for-my-family-members/2?_=1726851738074

@scorpion1leader It could be a glitch or a bug but I am sure moderators will check it out.

@Kevin-kayaks

Could you show a screenshot of your app UI ?

@Peckin Hi, do you have allowed the GPS using for Windy and the GPS is turned on in your device?

@Sri-Mageswari-Pattel Unfortunately, it is not possible since we don't offer any historical data, except radar and satellit archive. Or you can get info from stations, but usually a week back.

@Jono-Bristed
Please check the steps to assign your subscription to your account
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?sort=oldest_to_newest

@Andrea80-0
Hello,
To associate your subscription with your account, just follow the steps here explained

@Suty Sorry, I didn't get an email notification of your reply, so I forgot ...
In the mean time this solved itself, as soon as I logged in on the mobile app. The right one ;-)
Thanks.

@clinton-gardiner Hi, our Premium is always assigned to the account, so your Premium has to be assigned to a different account than you'r using now.

@pacificfinreaper Hi, do you know email address james@*******ionfirm.com? You used this email to purchase the Premium.

@ddcolletti

As far as I know, this parameter is only calculated by weather models at surface level.

@Emergency-Management Hi, please contact us at support@windy.com to get further info about the payment. If you already did that, I will contact you there as soon as possible.

@idefix37 said in IOS pro account and PC by google chrome issue:

@Gabriel-N-Go
Hello,
With a pro account from windy.app with a blue, you can’t be Premium user on Windy.com with a red logo.
They are totally different apps despite a similar name.
In the AppStore you can find the app of Windy.com.

Tks for your answer that explain everything ! haha

@idefix37 I guess that's the case. So it's AND and not OR. Thanks!

@Emergency-Management
You can send an email at support@window.com if you prefer,

@Wisa-Rut Please check this article.