I have the same problem, it started after the last update, and I can't get any help

@bwarde223

Check how to associate your account with your subscription

https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?sort=oldest_to_newest

Hi windy, I have same exact problem, and also my account is still not premium but you've got doubled annual payment, please refund me one of these and change my membership on premium. thanks in advance

Best

Mateusz

Although it shows that I'm premium at my laptop, doesn't go further than it was before. it doesn't show the forecast for more than 5 days

I have the same problem, it shows no data available on all screens

@costantinog
See how to pair your account with your subscription
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?sort=oldest_to_newest

@adub

Thanks! We appreciate it! :)

@d-m-7777f8f3-7bd5-4d73-b024-ea7cdf04cdbd Hello, in case you made a purchase through Google, we cannot help you with refund, we advise you to contact google on your own.

@Jacques-Wes I am sorry, but we don't have any way how to handle this, so you can have both apps running now. But we don't add anything risky at all, we are not sure what exactly they block.

@davikie Hi, thank you for this feedback. We actually blocked this for some internal reasons, however, we already switched this and you should be able to upvote now.

@Svumpuklen Hi, your Premium was purchased via AppStore in the past, so if you are not able to access the Premium management there, I would recommend waiting for cancellation and then you can purchase a new Premium on your Android device.

@남상준 Hi, no, there is no difference between these, however, it can be affected by local taxes.