@torquehound Okay, so you purchased these via Google Play on your Android device?

@P-K-Shridhar Hi, I checked your account and you purchased the Premium via Google Play, so you should find your invoice on this platform.

@BAA-Training-EP Hi, to get your invoice visit this link and use the email, used during the purchase process, which was j.s****un@baatraining.com

@barney349 Hi, yes, we adjusted prices to offer similar financial conditions to all countries around the World, since €19 is absolutely something else for Germany and Cambodia.

@Leon-Burns Hello, I already refunded the purchase for you. If you need anything else, please let me know.

@Don-Lipinski You purchased Premium for a year without the auto-renewal, so that is the reason why you cannot see that in your subscriptions. It is not subscription, but one time purchase.

@Matt-Halley-2
You mean below -30°F ? Or below 30°F?

@QuercusSuber

Search for the specific location.What you find it,press on it . Afterwards that,inthe upper right corner you’ll see a heart,press it.

On the start screen,press the icon with your name and premium tag,you’ll get your favorite locations.

3.Repeat number 2.😉

@Zoe-Hammond Please share the screenshot of that Already Premium page.

@idefix37
Oui en effet, jusqu'à présent tout va bien.
Pourtant, mon inquiétude grandit, je viens de recevoir un mail m'informant que le paiement était refusé !
1000023617.jpg
Enfin, bref ... tant que ça fonctionne 😇.
Bonnes années.

@jmsbiz
I did see at one point in cancelling that it said it would still be active up to the renew date and I still have access after cancelling my annual sub. Hope that helps.

Now if I can get them to confirm why I get a conflicting message. My guess is it's just a bug, but I want to be sure.

BTW, I like your avatar/photo, same side even!

@Fred-Olsen
The app with a blue logo has nothing to do with the windy.com app with a red logo. Here you are on the community forum of windy.com with a red logo.
The subscription on the blue logo app is called Pro, not Premium.
Then you make a copy of
https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features
Why?

@kbedin
Here or via support@windy.com

@jimgagnon Am not receiving any emails to my current email address so windy must be sending them to old email address how do I fix this?

@Martymacvan We are still working on new features and adding them all year round. You can check planned summary of the year 2024, which should be released soon. Our colleagues are working on getting new radars, satellite data, models. We also work on further improvements and new features in alerts, layers in general and also new perks for mobile devices and wearables.

All of these data usually cost something, so we can offer these data to you, users, so we decided to increase our prices for the first time since the Premium exists.

@caliwxman Hello there, if you used a Premium, which was purchased with your old Apple ID, I think you can be glad that it is not renewed. I would suggest purchasing the new Windy Premium with your new AppleID.