Snowsports group @ Windy Community

David Polášek

@KrisLoves-Cats We had to postpone the launch a bit. Right now, the plan is to launch it on Jul 21. Here's a sneak peek. We will also launch the forecast predictability (% in the header).

Screenshot 2026-07-10 at 20.22.55.png

David Polášek

Hi @whaletales

could you try again now? This seems like a rare problem with our payments provider. If it still occurs, we'd like to know.

David Polášek

Hi @Richard-Noble-2

I've issued a refund for your payment, since it was only 3 days since the transaction. Sorry, it didn't work out as intended.

Can I ask what your expectations were and how we did not meet them? We value the feedback, thanks!

David Polášek

It seems we are back on track! Thanks for reporting, guys.

David Polášek

Hey @aznareus @karn-7 @gregrc

Thanks, everybody, for reporting. Special thanks to Travis for providing the details on this! We are on the case.

David Polášek

Hi @gaosi231

Windy API is WYSIWIG. There are no customizations on our side possible. Check the meteoblue API documentation on this. It might be more helpful for your case (hope so).

https://docs.meteoblue.com/en/weather-apis/maps-api/radar-and-satellite-tile-api

David Polášek

Hi @yongsua

It's not possible. Although it would be interesting to see your comparison between 00z/12z ref times and other ref times of the given day, I'd doubt it could be more accurate every time. Of course, there can be scenarios and locations where it happens more frequently, but in the big numbers, this is very improbable.

Out of curiosity, which weather model and location are you referring to?

David Polášek

That's the last time the model data were complete and ok.

UPDATE: The Met Office has changed the way data is uploaded. That's the cause for not getting the data right, and probably the reason for incomplete and late data as well.

We are working on the fix on our side to get at least the late data.
@mac_harris

David Polášek

Met Office sends the model data late again.

You can check the status here as well:
https://datahub.metoffice.gov.uk/support/model-run-status/atmospheric#mo-uk

Re-marking as unsolved again.

@Jeremy-Watson @weatherman10 @drew_c152 @krisloves-cats

David Polášek

Thanks for reporting, we'll take a look at it.
@santeramo

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