multiple devices log in problem
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@petra-pik
hi Petra, I would say yes. Usually every time i use the app at the end I close it. I saw that if I did log in my devices both at the same time the system alowed me to keep them all logged. But as i told you if i close the apps and i reopen again in one of them i was no longer logged.
Sorry if i was enought clear. I hope you undertand.
Waiting for you
Lorenzo -
Hello @freewind-1, thank you for the additional information, I have passed it to our developers and they will look into it.
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Hi Petra, any news on my issue, two weeks from your last message. My problema Is still there. Hoping you can solve
Thanks lorenzo -
Hi @freewind-1, we will be releasing a new version that will solve this issue.
Thank you for your understanding. -
@petra-pik said in multiple devices log in problem:
Hi @freewind-1, we will be releasing a new version that will solve this issue.
Thank you for your understanding.Is this version 28.1.1 that was just pushed for Android? Or will it be another future update?
And what will be the iOS version please?
Thanks :)
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@jmh2002, the issue should be released with the app version 29, both Android and iOS :)
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Hi Petra anu news about the release of the 29 version. Do you know when it will be released?
Thanks -
@freewind-1 Hello, we are preparing the release, it should be out within a few weeks.
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Korina Thanks for your replay and support. I hope the new release will fix the issue i submitted to you. Is still impossible for me to be logged in in multiple devices.
Regards -
I still get logged frequently and I only have one device…very frustrating.
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@livelikeit Hello, what device and app version do you have please?