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@Emergency-Management Hi, please contact us at support@windy.com to get further info about the payment. If you already did that, I will contact you there as soon as possible.
@Derrick-Early Hello, I refunded both inactive purchases for you.
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@Lady-Sally Hello, your payment was cancelled, that's why you don't see Premium on your account.
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@Mr_Catweazle I don’t think you can change your username. But if you specify the new one, I guess @Suty can do it for you.