@David-Polášek ok, thanks

@Statekforecast Hello, can you contact us with details at support@windy.com, so we can forward it to Fastspring, since the issue is on their end.

@Frank-Jack-Fiamingo
The Pro version from windy.app with a blue logo has nothing to do with Windy.com.
In windy.com app and website with a red logo, you can access to Premium version.

@Frank-Jack-Fiamingo

If you created this spot in windy.app Pro we cannot help you.
https://community.windy.com/topic/29165/if-i-subscribed-to-the-pro-version-on-android-do-i-have-access-to-it-on-windows-desktop

The issue is already fixed. There was an outage on the end of data provider.

Hello @martz-1, thank you for supporting us by subscribing to Windy Premium!

To find the invoice, you have to go to the platform on which you placed the order

For Android device:
https://support.google.com/store/answer/6160235?hl=en-IN
For Apple device:
https://support.apple.com/en-us/HT204088

If you are subscribed via desktop, type in the email address you used for a subscription here and you will receive an email with a link to your account management – https://windy.onfastspring.com/account

Hello @joe-up-it, thank you for supporting us!

You should be able to log in to the application with your account you are logged in here on the forum.

Do you get any error messages when you try to log in to the application?
I would also recommend typing the credential manually, not using autofill.

If you can't access Premium features, follow the steps in this manual: https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features.
Note that the restoration process has to be followed on the device you originally placed an order.

Did you tried to press conjointly keyboard keys "Ctrl" and "-" to reduce the zoom factor of the web browser window?
A priori the zoom factor on your screenshot is about 200% (instead default 100%)

Thank you. Fixed It, Works great. Love This site

MeteoSwizz provide precipitation forecasts which give the same kind of image (resolution, time step, colours) as the radar observations. This is possible because they use a high resolution model COSMO 1km.

https://www.meteoswiss.admin.ch/home.html?tab=rain
(Click on the arrow for play)

But this type of weather model is not available everywhere.

Btw MeteoSwizz don’t call it « future radar »

@Pluckerpluck I have also experienced this, but unfortunately, I don't know what is causing it or how to fix it.