@ivtimur81 Here on the community forum, the Premium label is displayed next to you user name. So it should work with the app, unless you need to log in using the correct credentials.

@Crusoe1999 Hi, thank you for your words about our app. Unfortunately, there are plans to adjust Premium subscription periods, I am sorry about that.

Hello guys, This morning I subscribed to your website. I paid with PayPal, but after the login always appeared the banner (saying upgrade to premium). Why? Same in the Android app. Can I use the same subscription? Thanks so much, I'm waiting your reply. Ciao

@Sullivan-Keel Hi there, you can cancel the auto-renewal, so you can use the Premium for the prepaid period of time.

@MaruRuiz You say you are Premium user, but there should be the Premium badge shown next to your username here. Do you mean you are premium on the web version ?

@jure-1 Hello, we are aware of certain issues in the latest updates and our colleagues keep working on this. Thank you for your patience.

@cskane Please try to handle this process on your iOS device in Windy and let me know about the result: Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

@Ondřej-Šutera Thanks for clarifying this for me.

@Hafeez-karim Hi, please check this article and let me know if you need any other help.

@Mìchealag-Sìlbhe-Thiessen Please check this post to get further info.

why i can not login my cellphone.with same my account which register premium

@Ondřej-Šutera my problem is solved. Thank you.

@abiba82 @violacampbell Thank you for considering supporting us by subscribing to Windy Premium! An annual subscription is a subscription that renews every year until you cancel. One-year is a one-time payment for users who do not want to enter a subscription mode that renews yearly.

@sideflakeopal Did you try to tap on this button? Please let me know. I tested the functionality on iOS devices in app, as well as browser and I am not able to find any issue. [image: 1689317099615-img_d4c8109d6d3d-1.jpeg]

@Keith-Cohen [image: 1688739907828-b980cab9-3048-4bfd-90b5-1ddd8207ceaf-image.png] I grabbed this image from @idefix37 on another post

@Ondřej-Šutera This is exactly the code I was giving, but now it works. Thank you.

@Robert-Pugsley I have the same problem. Actually, the email the app shows in order to report a problem, doesnt work. I just cancel this piece of sh