@Crusoe1999 Hi, thank you for your words about our app. Unfortunately, there are plans to adjust Premium subscription periods, I am sorry about that.

Hello guys, This morning I subscribed to your website. I paid with PayPal, but after the login always appeared the banner (saying upgrade to premium). Why? Same in the Android app. Can I use the same subscription? Thanks so much, I'm waiting your reply. Ciao

@Sullivan-Keel Hi there, you can cancel the auto-renewal, so you can use the Premium for the prepaid period of time.

@MaruRuiz You say you are Premium user, but there should be the Premium badge shown next to your username here. Do you mean you are premium on the web version ?

@jure-1 Hello, we are aware of certain issues in the latest updates and our colleagues keep working on this. Thank you for your patience.

@cskane Please try to handle this process on your iOS device in Windy and let me know about the result: Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

@Ondřej-Šutera Thanks for clarifying this for me.

@Hafeez-karim Hi, please check this article and let me know if you need any other help.

@Mìchealag-Sìlbhe-Thiessen Please check this post to get further info.

why i can not login my cellphone.with same my account which register premium

@Ondřej-Šutera my problem is solved. Thank you.

@abiba82 @violacampbell Thank you for considering supporting us by subscribing to Windy Premium! An annual subscription is a subscription that renews every year until you cancel. One-year is a one-time payment for users who do not want to enter a subscription mode that renews yearly.

@sideflakeopal Did you try to tap on this button? Please let me know. I tested the functionality on iOS devices in app, as well as browser and I am not able to find any issue. [image: 1689317099615-img_d4c8109d6d3d-1.jpeg]

@Keith-Cohen [image: 1688739907828-b980cab9-3048-4bfd-90b5-1ddd8207ceaf-image.png] I grabbed this image from @idefix37 on another post

@Ondřej-Šutera This is exactly the code I was giving, but now it works. Thank you.

@Robert-Pugsley I have the same problem. Actually, the email the app shows in order to report a problem, doesnt work. I just cancel this piece of sh

@Korina thx!