@Riccardo-Valentini Unfortunately, we are not able to refund your purchase done via AppStore. You need to request the refund directly from Apple.

@Josef-Křetinský Hello, please check this post of our colleague. Little tip for you, you purchased via Google Play, so follow that part of an article.

@Alessandro-Pocaterra Hello there, we are not planning to offer any new subscription tiers.

Thanks for your help. It helped!

@RichardBl Hi, we completely respect your opinion and I would like to ask about the issue with inaccuracy. What models did you use?

@Crusoe1999 Hi, thank you for your words about our app. Unfortunately, there are plans to adjust Premium subscription periods, I am sorry about that.

@Andrey-Lubenets Hi, it is possible that you used a different account to use the Premium. So please try to manage these steps below: Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.” This action should assign the Premium to your account, and you can use it across your devices, or it will return the error that can help us to find the assigned account with Premium.

@Suty the email with various details have been sent. Thanks.

why i can not login my cellphone.with same my account which register premium

@tropical1979 Hello, we used to offer monthly payments, but eventually changed the subscription model to an annual one as it turned out to be the best option for our users.

@loris-did Hello, we are unfortunately unable to tell you the reason for the refund because Google Play handles orders on its own. The only solution now is to re-subscribe.

@guildford Yes if you use the same account to login i.e. same e-mail and same password.

@kopernikus See the reason for this outage: https://community.windy.com/topic/19131/arome-data-outage

@panteliz Happy to hear it!

@korina May I have your company profile, company registration, business license. These information is required to register windy as our vendor so we allowed to do purchasing process with windy. Thank you

@g-funk Please read: https://community.windy.com/topic/13100/how-do-i-cancel-subscription?_=1609171472210

Hello @lostar, thank you for considering supporting us! Thank you for your feedback, we will consider it. Right now we have an option of getting the application for one year, without being subscribed.