Thanks for your help. It helped!

@RichardBl Hi, we completely respect your opinion and I would like to ask about the issue with inaccuracy. What models did you use?

@Crusoe1999 Hi, thank you for your words about our app. Unfortunately, there are plans to adjust Premium subscription periods, I am sorry about that.

@Andrey-Lubenets Hi, it is possible that you used a different account to use the Premium.

So please try to manage these steps below:

Open the Windy.com app and log in with your account Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices, or it will return the error that can help us to find the assigned account with Premium.

@Suty the email with various details have been sent. Thanks.

why i can not login my cellphone.with same my account which register premium

@tropical1979 Hello, we used to offer monthly payments, but eventually changed the subscription model to an annual one as it turned out to be the best option for our users.

@loris-did Hello, we are unfortunately unable to tell you the reason for the refund because Google Play handles orders on its own.

The only solution now is to re-subscribe.

@guildford
Yes if you use the same account to login i.e. same e-mail and same password.

@kopernikus
See the reason for this outage:

https://community.windy.com/topic/19131/arome-data-outage

@panteliz Happy to hear it!

@korina
May I have your company profile, company registration, business license. These information is required to register windy as our vendor so we allowed to do purchasing process with windy.
Thank you

@g-funk

Please read:
https://community.windy.com/topic/13100/how-do-i-cancel-subscription?_=1609171472210

Hello @lostar, thank you for considering supporting us!

Thank you for your feedback, we will consider it.
Right now we have an option of getting the application for one year, without being subscribed.

@Korina @ivo thank you!

Hi @Skippers-Gift, we don't have a 'PRO' version, you maybe have a subscription to a different application.

This is our app
on.windy.com/AndroidApp
on.windy.com/iOSapp

Here is a manual on how to access Windy Premium on all platforms.

@Dada-2 Hi there, please try the following steps in this post - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features