@tropical1979 Hello, we used to offer monthly payments, but eventually changed the subscription model to an annual one as it turned out to be the best option for our users.

@loris-did Hello, we are unfortunately unable to tell you the reason for the refund because Google Play handles orders on its own.

The only solution now is to re-subscribe.

@guildford
Yes if you use the same account to login i.e. same e-mail and same password.

@kopernikus
See the reason for this outage:

https://community.windy.com/topic/19131/arome-data-outage

@panteliz Happy to hear it!

@korina
May I have your company profile, company registration, business license. These information is required to register windy as our vendor so we allowed to do purchasing process with windy.
Thank you

@g-funk

Please read:
https://community.windy.com/topic/13100/how-do-i-cancel-subscription?_=1609171472210

Hello @lostar, thank you for considering supporting us!

Thank you for your feedback, we will consider it.
Right now we have an option of getting the application for one year, without being subscribed.

@Korina @ivo thank you!

Hi @Skippers-Gift, we don't have a 'PRO' version, you maybe have a subscription to a different application.

This is our app
on.windy.com/AndroidApp
on.windy.com/iOSapp

Here is a manual on how to access Windy Premium on all platforms.

@Dada-2 Hi there, please try the following steps in this post - https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features