A Pro account is a windy.app account. "Windy.app" has nothing to do with "windy.com". They are 2 different companies.
And this is the windy.com community forum. So we can't help you and you should contact windy.app directly.
@Frank-Jack-Fiamingo
The Pro version from windy.app with a blue logo has nothing to do with Windy.com.
In windy.com app and website with a red logo, you can access to Premium version.