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    • K
      koby 0 | Premium last edited by

      I can login into Windy (weather), but not to Windy maps.
      If I try to register - my email is already taken,
      .If I try to reset password - my email is not registed

      1 Reply Last reply Reply Quote 1
      • marekd
        marekd Administrator last edited by

        @koby-0 Did you try to log in using your email instead of your username? I can see you in our database so it should work.

        1 Reply Last reply Reply Quote 0
        • K
          koby 0 | Premium last edited by

          Yes, I fail to login with my email.

          1 Reply Last reply Reply Quote 0
          • K
            koby 0 | Premium last edited by

            When I press "bug reporting" in windy maps, it recognize me and allow login to the bug report system...

            1 Reply Last reply Reply Quote 0
            • marekd
              marekd Administrator last edited by

              @koby-0 I tested it and also checked logs. There is no problem, other users log in and out without any problems. Probably bad credentials? I can invoke sending you instructions to reset your password to your email.

              B 1 Reply Last reply Reply Quote 1
              • Alien 1
                Alien 1 | Premium last edited by

                hello i have exactly the same problem

                1 Reply Last reply Reply Quote 0
                • B
                  Bob Lublawe @marekd last edited by

                  @marekd Exactly the same here.

                  1 Reply Last reply Reply Quote 0
                  • marekd
                    marekd Administrator last edited by

                    @Alien-1 @Bob-Lublawe I would need more details. It is hard to find the problem when everything I know is "same here" :-) Please, try to discribe the situation as much as it is possible. Ideal report is, for example:

                    • I opened the Windy Maps application
                    • Clicked on "Login"
                    • Entered my email and password (I am sure the credentials was correct)
                    • It refused me to login with the error message "Bla bla"
                    • I tried to do ...
                    • ...

                    It would help me a lot. Thounds and thounds of other users can log in and log out without any problem. So it is kind of tricky bug. I need really detailed information to find the problem. Thank you for your help!

                    K 1 Reply Last reply Reply Quote 0
                    • K
                      karl-ulrich @marekd last edited by karl-ulrich

                      @marekd
                      Fehlermeldung bei Anmeldeversuch:
                      Yikes!
                      500: Cannot Match against 'undefined' or 'null'.
                      Gerät = Moto G4 Play
                      Was ist die Ursache?

                      1 Reply Last reply Reply Quote 0
                      • Alien 1
                        Alien 1 | Premium last edited by

                        to all who have a problem with the login! The username must be !!! be typed in! do not insert from memory.

                        1 Reply Last reply Reply Quote 0
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