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    Error widget🆘

    Bug Reports
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    • K
      Konstantin 1r last edited by

      Information in widget on iPhone ceased to be displayed alt text

      1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator last edited by

        Hello @Konstantin-1r, could you give us more details please? Did you check your internet connection? Thank you.

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        • D
          db477080 last edited by

          Hi,
          I am facing same or similar issue.
          After installation of the widget, my location weather is properly displayed. Later in the day, the widget tried to update the information and failed fetching data. Error message 'Failed to retrieve forecast data'
          Error occured on Samsung Galaxy S9
          0d642412-1c94-439d-8a38-f55d9cd4c499-image.png
          Thanks
          David

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          • Korina
            Korina Administrator last edited by

            @db477080

            Hello David, please try to reinstall and remove the widget, also in case you have Windy on SD card, move onto the phone memory. Thank you.

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            • D
              db477080 last edited by

              Hi Korina,
              Thank you for your reply.
              I uninstalled/installed the Windy app twice with the same result... Not sure what is going on. It seems it fails to connect to the data server.... Any help would be highly appreciated...Thank you. David

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              • D
                db477080 last edited by

                And to be specific, the app is not installed on a SD card...

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                • Korina
                  Korina Administrator last edited by

                  Hi @db477080,

                  does this also happen on a different type or size of the widget?

                  I would also recommend to have Background data usage turned on and not being on Power saving mode.

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                  • D
                    daniel84uk last edited by

                    Try version 20 of the app from apkmirror, things went wonky from me since december updates.

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                    • D
                      db477080 last edited by

                      Turning off the Power Saving mode solved the issue (I supposed this mode restricts the retrieve of data in the background...) .. Thx!

                      1 Reply Last reply Reply Quote 1
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