Widget problems - What to do
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Dear users,
since many of you experience several problems with the widget, here are a few tips what you can do when you notice some of them.
Widget issues are being reported here - https://community.windy.com/topic/5909/widget-problems. Please continue reporting in this thread, it helps us with the improvements.
When reporting, please state type of phone / OS and its version / Windy version / nature of the widget problem
Tips:
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Have the Power saving mode turned off
Being on this mode prevents widget from downloading data -
Don't be on Do not disturb mode
It can also prevents widget from functioning properly -
Have the option Background data usage or Background network usage turned on
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Have Windy.com installed on internal phone storage
Having it installed on SD card can cause functionality problems and glitches -
Try to reinstall the App and place widget on screen again
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Update to the newest version of Android / iOS
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Update to the newest version of Windy
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@Korina an app reinstallation solved the issue on iPhone 11
