Widget problems - What to do

[Korina]

Dear users,

since many of you experience several problems with the widget, here are a few tips what you can do when you notice some of them.

Widget issues are being reported here - https://community.windy.com/topic/5909/widget-problems. Please continue reporting in this thread, it helps us with the improvements.

When reporting, please state type of phone / OS and its version / Windy version / nature of the widget problem

Tips:

• Have the Power saving mode turned off
  Being on this mode prevents widget from downloading data

• Don't be on Do not disturb mode
  It can also prevents widget from functioning properly

• Have the option Background data usage or Background network usage turned on

• Have Windy.com installed on internal phone storage
  Having it installed on SD card can cause functionality problems and glitches

• Try to reinstall the App and place widget on screen again

• Update to the newest version of Android / iOS

• Update to the newest version of Windy

[aidworker]

@Korina an app reinstallation solved the issue on iPhone 11