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    Widget problems - What to do

    UI Glitches
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    • Korina
      Korina Administrator last edited by

      Dear users,

      since many of you experience several problems with the widget, here are a few tips what you can do when you notice some of them.

      Widget issues are being reported here - https://community.windy.com/topic/5909/widget-problems. Please continue reporting in this thread, it helps us with the improvements.

      When reporting, please state type of phone / OS and its version / Windy version / nature of the widget problem

      Tips:

      • Have the Power saving mode turned off
        Being on this mode prevents widget from downloading data

      • Don't be on Do not disturb mode
        It can also prevents widget from functioning properly

      • Have the option Background data usage or Background network usage turned on

      • Have Windy.com installed on internal phone storage
        Having it installed on SD card can cause functionality problems and glitches

      • Try to reinstall the App and place widget on screen again

      • Update to the newest version of Android / iOS

      • Update to the newest version of Windy

      aidworker 1 Reply Last reply Reply Quote 5
      • aidworker
        aidworker @Korina | Premium last edited by

        @Korina an app reinstallation solved the issue on iPhone 11

        1 Reply Last reply Reply Quote 1
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