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    We are launching Windy Premium - even better forecast for just price of a lunch

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    • G Offline
      gdurif
      last edited by

      Hi, I just subscribed and received confirmation by mail, but doesn't seem to work. aAnECMWF Lightnig map stays the same during 3 hours :(

      1 Reply Last reply Reply Quote 1
      • KorinaK Offline
        Korina @10032050
        last edited by

        @10032050 Hi, thank you for the double check. I have reported this issue and we are working on fixing it. Will let you know

        Korina

        100320501 1 Reply Last reply Reply Quote 1
        • tedbeartoolT Offline
          tedbeartool @ivo | Premium
          last edited by

          @ivo After purchasing the premium,I still can not see the weather forecast for 1 hours. My system is iOS,asking for solving the problem

          KorinaK 1 Reply Last reply Reply Quote 2
          • KorinaK Offline
            Korina @tedbeartool
            last edited by

            @tedbeartool Hello, have you made the purchase logged in and did you get any error messages during payment?

            Korina

            tedbeartoolT 2 Replies Last reply Reply Quote 0
            • KorinaK Offline
              Korina @mingonn
              last edited by

              @mingonn Hi, thank you for suggestion. We will think about it for the future development.

              Korina

              1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @Ngo 0
                last edited by

                @Ngo-0 Hello, please contact us at info@windy.com and enclose a confirmation about your payment. We will be happy to gift you the access for 1 year. Thank you.

                Korina

                1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @justinlimbo
                  last edited by

                  @justinlimbo Hi, ICON, Arome and NEMS also have 1h forecast.

                  Korina

                  justinlimboJ 1 Reply Last reply Reply Quote 1
                  • 100320501 Offline
                    10032050 @Korina | Premium
                    last edited by

                    @Korina thank you very much

                    1 Reply Last reply Reply Quote 0
                    • danihinderD Offline
                      danihinder @Korina | Premium
                      last edited by

                      @Korina Hi, no I didn't receive any redeem code. Just checked.

                      1 Reply Last reply Reply Quote 0
                      • tedbeartoolT Offline
                        tedbeartool @Korina | Premium
                        last edited by

                        @Korina I have made the purchase logged in and I get one error message during payment(said payment failed),then I have succeeded for the another payment.

                        1 Reply Last reply Reply Quote 0
                        • tedbeartoolT Offline
                          tedbeartool @Korina | Premium
                          last edited by

                          @Korina btw I purchased the app in Apple store.

                          1 Reply Last reply Reply Quote 0
                          • kmj.1 0K Offline
                            kmj.1 0 @ivo | Premium
                            last edited by

                            @ivo
                            If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version?

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • justinlimboJ Offline
                              justinlimbo @Korina
                              last edited by

                              @Korina
                              can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks.

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • P Offline
                                Paul5819 | Premium
                                last edited by

                                Hallo
                                i have purchased windy premium and paid using paypal but it does not work
                                i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                                with best regards
                                Paul

                                KorinaK 1 Reply Last reply Reply Quote 0
                                • KorinaK Offline
                                  Korina @kmj.1 0
                                  last edited by

                                  @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

                                  Korina

                                  1 Reply Last reply Reply Quote 2
                                  • KorinaK Offline
                                    Korina @justinlimbo
                                    last edited by Korina

                                    @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

                                    Korina

                                    1 Reply Last reply Reply Quote 0
                                    • KorinaK Offline
                                      Korina @Paul5819
                                      last edited by

                                      @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                      Hallo
                                      i have purchased windy premium and paid using paypal but it does not work
                                      i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                                      with best regards
                                      Paul

                                      Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

                                      Korina

                                      ybs2020Y 1 Reply Last reply Reply Quote 0
                                      • V Offline
                                        vmestre | Premium
                                        last edited by

                                        Hello,
                                        The same problem here.
                                        Purchased the Premium subscription on the desktop using paypal but doesn't work.
                                        Email sent to support@windy.com with problem description and order id.
                                        Best Regards
                                        Vitor

                                        KorinaK 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          stitch Meteorologist | Premium
                                          last edited by

                                          Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                                          However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                                          I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                                          Seeking some answers and resolution?????

                                          TZT KorinaK 2 Replies Last reply Reply Quote 0
                                          • jame1414J Offline
                                            jame1414 Banned
                                            last edited by

                                            This post is deleted!
                                            1 Reply Last reply Reply Quote 0
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