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    We are launching Windy Premium - even better forecast for just price of a lunch

    Scheduled Pinned Locked Moved Announcements
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    • tedbeartoolT Offline
      tedbeartool @ivo | Premium
      last edited by

      @ivo After purchasing the premium,I still can not see the weather forecast for 1 hours. My system is iOS,asking for solving the problem

      KorinaK 1 Reply Last reply Reply Quote 2
      • KorinaK Offline
        Korina @tedbeartool
        last edited by

        @tedbeartool Hello, have you made the purchase logged in and did you get any error messages during payment?

        Korina

        tedbeartoolT 2 Replies Last reply Reply Quote 0
        • KorinaK Offline
          Korina @mingonn
          last edited by

          @mingonn Hi, thank you for suggestion. We will think about it for the future development.

          Korina

          1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @Ngo 0
            last edited by

            @Ngo-0 Hello, please contact us at info@windy.com and enclose a confirmation about your payment. We will be happy to gift you the access for 1 year. Thank you.

            Korina

            1 Reply Last reply Reply Quote 0
            • KorinaK Offline
              Korina @justinlimbo
              last edited by

              @justinlimbo Hi, ICON, Arome and NEMS also have 1h forecast.

              Korina

              justinlimboJ 1 Reply Last reply Reply Quote 1
              • 100320501 Offline
                10032050 @Korina | Premium
                last edited by

                @Korina thank you very much

                1 Reply Last reply Reply Quote 0
                • danihinderD Offline
                  danihinder @Korina | Premium
                  last edited by

                  @Korina Hi, no I didn't receive any redeem code. Just checked.

                  1 Reply Last reply Reply Quote 0
                  • tedbeartoolT Offline
                    tedbeartool @Korina | Premium
                    last edited by

                    @Korina I have made the purchase logged in and I get one error message during payment(said payment failed),then I have succeeded for the another payment.

                    1 Reply Last reply Reply Quote 0
                    • tedbeartoolT Offline
                      tedbeartool @Korina | Premium
                      last edited by

                      @Korina btw I purchased the app in Apple store.

                      1 Reply Last reply Reply Quote 0
                      • kmj.1 0K Offline
                        kmj.1 0 @ivo | Premium
                        last edited by

                        @ivo
                        If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version?

                        KorinaK 1 Reply Last reply Reply Quote 0
                        • justinlimboJ Offline
                          justinlimbo @Korina
                          last edited by

                          @Korina
                          can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks.

                          KorinaK 1 Reply Last reply Reply Quote 0
                          • P Offline
                            Paul5819 | Premium
                            last edited by

                            Hallo
                            i have purchased windy premium and paid using paypal but it does not work
                            i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                            with best regards
                            Paul

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • KorinaK Offline
                              Korina @kmj.1 0
                              last edited by

                              @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

                              Korina

                              1 Reply Last reply Reply Quote 2
                              • KorinaK Offline
                                Korina @justinlimbo
                                last edited by Korina

                                @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

                                Korina

                                1 Reply Last reply Reply Quote 0
                                • KorinaK Offline
                                  Korina @Paul5819
                                  last edited by

                                  @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                  Hallo
                                  i have purchased windy premium and paid using paypal but it does not work
                                  i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                                  with best regards
                                  Paul

                                  Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

                                  Korina

                                  ybs2020Y 1 Reply Last reply Reply Quote 0
                                  • V Offline
                                    vmestre | Premium
                                    last edited by

                                    Hello,
                                    The same problem here.
                                    Purchased the Premium subscription on the desktop using paypal but doesn't work.
                                    Email sent to support@windy.com with problem description and order id.
                                    Best Regards
                                    Vitor

                                    KorinaK 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      stitch Meteorologist | Premium
                                      last edited by

                                      Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                                      However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                                      I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                                      Seeking some answers and resolution?????

                                      TZT KorinaK 2 Replies Last reply Reply Quote 0
                                      • jame1414J Offline
                                        jame1414 Banned
                                        last edited by

                                        This post is deleted!
                                        1 Reply Last reply Reply Quote 0
                                        • TZT Offline
                                          TZ Windy Staff @stitch
                                          last edited by

                                          @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

                                          S O 2 Replies Last reply Reply Quote 0
                                          • S Offline
                                            stitch Meteorologist @TZ | Premium
                                            last edited by

                                            @TZ

                                            Thanks for the reply.

                                            1 Reply Last reply Reply Quote 0
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