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    We are launching Windy Premium - even better forecast for just price of a lunch

    Scheduled Pinned Locked Moved Announcements
    156 Posts 73 Posters 182.8k Views 27 Watching
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    • danihinderD Offline
      danihinder @Korina | Premium
      last edited by

      @Korina Hi, no I didn't receive any redeem code. Just checked.

      1 Reply Last reply Reply Quote 0
      • tedbeartoolT Offline
        tedbeartool @Korina | Premium
        last edited by

        @Korina I have made the purchase logged in and I get one error message during payment(said payment failed),then I have succeeded for the another payment.

        1 Reply Last reply Reply Quote 0
        • tedbeartoolT Offline
          tedbeartool @Korina | Premium
          last edited by

          @Korina btw I purchased the app in Apple store.

          1 Reply Last reply Reply Quote 0
          • kmj.1 0K Offline
            kmj.1 0 @ivo | Premium
            last edited by

            @ivo
            If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version?

            KorinaK 1 Reply Last reply Reply Quote 0
            • justinlimboJ Offline
              justinlimbo @Korina
              last edited by

              @Korina
              can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks.

              KorinaK 1 Reply Last reply Reply Quote 0
              • P Offline
                Paul5819 | Premium
                last edited by

                Hallo
                i have purchased windy premium and paid using paypal but it does not work
                i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                with best regards
                Paul

                KorinaK 1 Reply Last reply Reply Quote 0
                • KorinaK Offline
                  Korina @kmj.1 0
                  last edited by

                  @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

                  Korina

                  1 Reply Last reply Reply Quote 2
                  • KorinaK Offline
                    Korina @justinlimbo
                    last edited by Korina

                    @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

                    Korina

                    1 Reply Last reply Reply Quote 0
                    • KorinaK Offline
                      Korina @Paul5819
                      last edited by

                      @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

                      Hallo
                      i have purchased windy premium and paid using paypal but it does not work
                      i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                      with best regards
                      Paul

                      Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

                      Korina

                      ybs2020Y 1 Reply Last reply Reply Quote 0
                      • V Offline
                        vmestre | Premium
                        last edited by

                        Hello,
                        The same problem here.
                        Purchased the Premium subscription on the desktop using paypal but doesn't work.
                        Email sent to support@windy.com with problem description and order id.
                        Best Regards
                        Vitor

                        KorinaK 1 Reply Last reply Reply Quote 0
                        • S Offline
                          stitch Meteorologist | Premium
                          last edited by

                          Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                          However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                          I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                          Seeking some answers and resolution?????

                          TZT KorinaK 2 Replies Last reply Reply Quote 0
                          • jame1414J Offline
                            jame1414 Banned
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • TZT Offline
                              TZ Windy Staff @stitch
                              last edited by

                              @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

                              S O 2 Replies Last reply Reply Quote 0
                              • S Offline
                                stitch Meteorologist @TZ | Premium
                                last edited by

                                @TZ

                                Thanks for the reply.

                                1 Reply Last reply Reply Quote 0
                                • R Offline
                                  rlm1a | Premium
                                  last edited by

                                  Hi
                                  I'm late to the game here but I've only recently discovered Windy app for Android and then today noticed that a subscription model had been introduced. However, I cannot find anything about it in the app, nor can I see how to pay for it.

                                  v 24.0.0, built: 2020-04-08, 11:33.

                                  I've also seen references in this community to paying for Premium for the desktop version, but I cannot find anything about it, nor where / how to pay!

                                  Can someone point me in the right direction please?

                                  R 1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rlm1a @rlm1a | Premium
                                    last edited by

                                    @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                                    It would be great to see a '1 hour' widget soon...

                                    KorinaK 1 Reply Last reply Reply Quote 0
                                    • KorinaK Offline
                                      Korina @rlm1a
                                      last edited by

                                      @rlm1a said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                      @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                                      It would be great to see a '1 hour' widget soon...

                                      Hi @rlm1a, can you confirm the 1h forecast is working? You have chosen monthly subscription then?

                                      Korina

                                      R 1 Reply Last reply Reply Quote 0
                                      • KorinaK Offline
                                        Korina @stitch
                                        last edited by

                                        @stitch said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                        Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                                        However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                                        I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                                        Seeking some answers and resolution?????

                                        Hello @stitch, could you please let me know which email did you use during the payment? We will fix it.

                                        Korina

                                        S 1 Reply Last reply Reply Quote 0
                                        • KorinaK Offline
                                          Korina @vmestre
                                          last edited by

                                          @vmestre Hi, I have already contacted you via email.

                                          Korina

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            stitch Meteorologist @Korina | Premium
                                            last edited by

                                            @Korina

                                            Hi, I have sent an email with the requested email details to your email account (@Windy.com).

                                            Thx
                                            Stitch

                                            KorinaK 1 Reply Last reply Reply Quote 0
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