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    We are launching Windy Premium - even better forecast for just price of a lunch

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    • kmj.1 0K Offline
      kmj.1 0 @ivo | Premium
      last edited by

      @ivo
      If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version?

      KorinaK 1 Reply Last reply Reply Quote 0
      • justinlimboJ Offline
        justinlimbo @Korina
        last edited by

        @Korina
        can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks.

        KorinaK 1 Reply Last reply Reply Quote 0
        • P Offline
          Paul5819 | Premium
          last edited by

          Hallo
          i have purchased windy premium and paid using paypal but it does not work
          i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
          with best regards
          Paul

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK Offline
            Korina @kmj.1 0
            last edited by

            @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

            Korina

            1 Reply Last reply Reply Quote 2
            • KorinaK Offline
              Korina @justinlimbo
              last edited by Korina

              @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

              Korina

              1 Reply Last reply Reply Quote 0
              • KorinaK Offline
                Korina @Paul5819
                last edited by

                @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

                Hallo
                i have purchased windy premium and paid using paypal but it does not work
                i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                with best regards
                Paul

                Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

                Korina

                ybs2020Y 1 Reply Last reply Reply Quote 0
                • V Offline
                  vmestre | Premium
                  last edited by

                  Hello,
                  The same problem here.
                  Purchased the Premium subscription on the desktop using paypal but doesn't work.
                  Email sent to support@windy.com with problem description and order id.
                  Best Regards
                  Vitor

                  KorinaK 1 Reply Last reply Reply Quote 0
                  • S Offline
                    stitch Meteorologist | Premium
                    last edited by

                    Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                    However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                    I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                    Seeking some answers and resolution?????

                    TZT KorinaK 2 Replies Last reply Reply Quote 0
                    • jame1414J Offline
                      jame1414 Banned
                      last edited by

                      This post is deleted!
                      1 Reply Last reply Reply Quote 0
                      • TZT Offline
                        TZ Administrator @stitch
                        last edited by

                        @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

                        S O 2 Replies Last reply Reply Quote 0
                        • S Offline
                          stitch Meteorologist @TZ | Premium
                          last edited by

                          @TZ

                          Thanks for the reply.

                          1 Reply Last reply Reply Quote 0
                          • R Offline
                            rlm1a | Premium
                            last edited by

                            Hi
                            I'm late to the game here but I've only recently discovered Windy app for Android and then today noticed that a subscription model had been introduced. However, I cannot find anything about it in the app, nor can I see how to pay for it.

                            v 24.0.0, built: 2020-04-08, 11:33.

                            I've also seen references in this community to paying for Premium for the desktop version, but I cannot find anything about it, nor where / how to pay!

                            Can someone point me in the right direction please?

                            R 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rlm1a @rlm1a | Premium
                              last edited by

                              @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                              It would be great to see a '1 hour' widget soon...

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • KorinaK Offline
                                Korina @rlm1a
                                last edited by

                                @rlm1a said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                                It would be great to see a '1 hour' widget soon...

                                Hi @rlm1a, can you confirm the 1h forecast is working? You have chosen monthly subscription then?

                                Korina

                                R 1 Reply Last reply Reply Quote 0
                                • KorinaK Offline
                                  Korina @stitch
                                  last edited by

                                  @stitch said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                  Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                                  However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                                  I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                                  Seeking some answers and resolution?????

                                  Hello @stitch, could you please let me know which email did you use during the payment? We will fix it.

                                  Korina

                                  S 1 Reply Last reply Reply Quote 0
                                  • KorinaK Offline
                                    Korina @vmestre
                                    last edited by

                                    @vmestre Hi, I have already contacted you via email.

                                    Korina

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      stitch Meteorologist @Korina | Premium
                                      last edited by

                                      @Korina

                                      Hi, I have sent an email with the requested email details to your email account (@Windy.com).

                                      Thx
                                      Stitch

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • M Offline
                                        mlh | Premium
                                        last edited by

                                        Happy to sign up for premium......where??

                                        KorinaK 1 Reply Last reply Reply Quote 0
                                        • KorinaK Offline
                                          Korina @stitch
                                          last edited by

                                          @stitch Thank you, I will reach you via email.

                                          Korina

                                          1 Reply Last reply Reply Quote 0
                                          • KorinaK Offline
                                            Korina @mlh
                                            last edited by

                                            @mlh Hi, you can subscribe on desktop or via your mobile version, but the release for mobile devices is in the process, so you might not have access yet.

                                            Korina

                                            1 Reply Last reply Reply Quote 0
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