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    We are launching Windy Premium - even better forecast for just price of a lunch

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    • P
      Paul5819 | Premium last edited by

      Hallo
      i have purchased windy premium and paid using paypal but it does not work
      i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
      with best regards
      Paul

      Korina 1 Reply Last reply Reply Quote 0
      • Korina
        Korina Administrator @kmj.1 0 last edited by

        @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

        1 Reply Last reply Reply Quote 2
        • Korina
          Korina Administrator @justinlimbo last edited by Korina

          @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

          1 Reply Last reply Reply Quote 0
          • Korina
            Korina Administrator @Paul5819 last edited by

            @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

            Hallo
            i have purchased windy premium and paid using paypal but it does not work
            i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
            with best regards
            Paul

            Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

            Y 1 Reply Last reply Reply Quote 0
            • V
              vmestre | Premium last edited by

              Hello,
              The same problem here.
              Purchased the Premium subscription on the desktop using paypal but doesn't work.
              Email sent to support@windy.com with problem description and order id.
              Best Regards
              Vitor

              Korina 1 Reply Last reply Reply Quote 0
              • S
                stitch Meteorologist | Premium last edited by

                Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                Seeking some answers and resolution?????

                TZ Korina 2 Replies Last reply Reply Quote 0
                • jame1414
                  jame1414 Banned last edited by

                  This post is deleted!
                  1 Reply Last reply Reply Quote 0
                  • TZ
                    TZ Administrator @stitch last edited by

                    @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

                    S O 2 Replies Last reply Reply Quote 0
                    • S
                      stitch Meteorologist @TZ | Premium last edited by

                      @TZ

                      Thanks for the reply.

                      1 Reply Last reply Reply Quote 0
                      • R
                        rlm1a | Premium last edited by

                        Hi
                        I'm late to the game here but I've only recently discovered Windy app for Android and then today noticed that a subscription model had been introduced. However, I cannot find anything about it in the app, nor can I see how to pay for it.

                        v 24.0.0, built: 2020-04-08, 11:33.

                        I've also seen references in this community to paying for Premium for the desktop version, but I cannot find anything about it, nor where / how to pay!

                        Can someone point me in the right direction please?

                        R 1 Reply Last reply Reply Quote 0
                        • R
                          rlm1a @rlm1a | Premium last edited by

                          @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                          It would be great to see a '1 hour' widget soon...

                          Korina 1 Reply Last reply Reply Quote 0
                          • Korina
                            Korina Administrator @rlm1a last edited by

                            @rlm1a said in We are launching Windy Premium - even better forecast for just price of a lunch:

                            @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                            It would be great to see a '1 hour' widget soon...

                            Hi @rlm1a, can you confirm the 1h forecast is working? You have chosen monthly subscription then?

                            R 1 Reply Last reply Reply Quote 0
                            • Korina
                              Korina Administrator @stitch last edited by

                              @stitch said in We are launching Windy Premium - even better forecast for just price of a lunch:

                              Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                              However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                              I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                              Seeking some answers and resolution?????

                              Hello @stitch, could you please let me know which email did you use during the payment? We will fix it.

                              S 1 Reply Last reply Reply Quote 0
                              • Korina
                                Korina Administrator @vmestre last edited by

                                @vmestre Hi, I have already contacted you via email.

                                1 Reply Last reply Reply Quote 0
                                • S
                                  stitch Meteorologist @Korina | Premium last edited by

                                  @Korina

                                  Hi, I have sent an email with the requested email details to your email account (@Windy.com).

                                  Thx
                                  Stitch

                                  Korina 1 Reply Last reply Reply Quote 0
                                  • M
                                    mlh | Premium last edited by

                                    Happy to sign up for premium......where??

                                    Korina 1 Reply Last reply Reply Quote 0
                                    • Korina
                                      Korina Administrator @stitch last edited by

                                      @stitch Thank you, I will reach you via email.

                                      1 Reply Last reply Reply Quote 0
                                      • Korina
                                        Korina Administrator @mlh last edited by

                                        @mlh Hi, you can subscribe on desktop or via your mobile version, but the release for mobile devices is in the process, so you might not have access yet.

                                        1 Reply Last reply Reply Quote 0
                                        • R
                                          rlm1a @Korina | Premium last edited by

                                          @Korina Hi. I took out the annual subscription via the Android app when the '1 hour forecast' button became clickable earlier today.

                                          Yes, the one hour forecast works and is very useful already.

                                          I'd really like to see a 1 hour widget for Android, like Dark Sky's, which provides very accurate rain forecast for the next hour.

                                          Thanks

                                          1 Reply Last reply Reply Quote 3
                                          • B
                                            bortek | Premium last edited by

                                            @Korina please send me info about premium. Thanks.

                                            Korina 1 Reply Last reply Reply Quote 0
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