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    We are launching Windy Premium - even better forecast for just price of a lunch

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    • KorinaK Offline
      Korina @Paul5819
      last edited by

      @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

      Hallo
      i have purchased windy premium and paid using paypal but it does not work
      i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
      with best regards
      Paul

      Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

      Korina

      ybs2020Y 1 Reply Last reply Reply Quote 0
      • V Offline
        vmestre | Premium
        last edited by

        Hello,
        The same problem here.
        Purchased the Premium subscription on the desktop using paypal but doesn't work.
        Email sent to support@windy.com with problem description and order id.
        Best Regards
        Vitor

        KorinaK 1 Reply Last reply Reply Quote 0
        • S Offline
          stitch Meteorologist | Premium
          last edited by

          Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

          However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

          I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

          Seeking some answers and resolution?????

          TZT KorinaK 2 Replies Last reply Reply Quote 0
          • jame1414J Offline
            jame1414 Banned
            last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • TZT Offline
              TZ Windy Staff @stitch
              last edited by

              @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

              S O 2 Replies Last reply Reply Quote 0
              • S Offline
                stitch Meteorologist @TZ | Premium
                last edited by

                @TZ

                Thanks for the reply.

                1 Reply Last reply Reply Quote 0
                • R Offline
                  rlm1a | Premium
                  last edited by

                  Hi
                  I'm late to the game here but I've only recently discovered Windy app for Android and then today noticed that a subscription model had been introduced. However, I cannot find anything about it in the app, nor can I see how to pay for it.

                  v 24.0.0, built: 2020-04-08, 11:33.

                  I've also seen references in this community to paying for Premium for the desktop version, but I cannot find anything about it, nor where / how to pay!

                  Can someone point me in the right direction please?

                  R 1 Reply Last reply Reply Quote 0
                  • R Offline
                    rlm1a @rlm1a | Premium
                    last edited by

                    @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                    It would be great to see a '1 hour' widget soon...

                    KorinaK 1 Reply Last reply Reply Quote 0
                    • KorinaK Offline
                      Korina @rlm1a
                      last edited by

                      @rlm1a said in We are launching Windy Premium - even better forecast for just price of a lunch:

                      @rlm1a Ok, the option has appeared in the app now - I've taken out the annual subscription.

                      It would be great to see a '1 hour' widget soon...

                      Hi @rlm1a, can you confirm the 1h forecast is working? You have chosen monthly subscription then?

                      Korina

                      R 1 Reply Last reply Reply Quote 0
                      • KorinaK Offline
                        Korina @stitch
                        last edited by

                        @stitch said in We are launching Windy Premium - even better forecast for just price of a lunch:

                        Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                        However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                        I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                        Seeking some answers and resolution?????

                        Hello @stitch, could you please let me know which email did you use during the payment? We will fix it.

                        Korina

                        S 1 Reply Last reply Reply Quote 0
                        • KorinaK Offline
                          Korina @vmestre
                          last edited by

                          @vmestre Hi, I have already contacted you via email.

                          Korina

                          1 Reply Last reply Reply Quote 0
                          • S Offline
                            stitch Meteorologist @Korina | Premium
                            last edited by

                            @Korina

                            Hi, I have sent an email with the requested email details to your email account (@Windy.com).

                            Thx
                            Stitch

                            KorinaK 1 Reply Last reply Reply Quote 0
                            • M Offline
                              mlh | Premium
                              last edited by

                              Happy to sign up for premium......where??

                              KorinaK 1 Reply Last reply Reply Quote 0
                              • KorinaK Offline
                                Korina @stitch
                                last edited by

                                @stitch Thank you, I will reach you via email.

                                Korina

                                1 Reply Last reply Reply Quote 0
                                • KorinaK Offline
                                  Korina @mlh
                                  last edited by

                                  @mlh Hi, you can subscribe on desktop or via your mobile version, but the release for mobile devices is in the process, so you might not have access yet.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rlm1a @Korina | Premium
                                    last edited by

                                    @Korina Hi. I took out the annual subscription via the Android app when the '1 hour forecast' button became clickable earlier today.

                                    Yes, the one hour forecast works and is very useful already.

                                    I'd really like to see a 1 hour widget for Android, like Dark Sky's, which provides very accurate rain forecast for the next hour.

                                    Thanks

                                    1 Reply Last reply Reply Quote 3
                                    • B Offline
                                      bortek | Premium
                                      last edited by

                                      @Korina please send me info about premium. Thanks.

                                      KorinaK 1 Reply Last reply Reply Quote 0
                                      • L Offline
                                        leMarn | Premium
                                        last edited by

                                        Hi @Korina,
                                        Thanks for the Great feature!
                                        I also have assigned for a one year subscription via IOS App. However when I click on the One hour forecast button, the page appears again showing me to assign for premium. When I click again for one year subscription, the App tells me that I already have booked this option.
                                        Is there something wrong with my account connection to the iOS app?

                                        Thanks in advance!

                                        KorinaK 1 Reply Last reply Reply Quote 0
                                        • KanatenahK Offline
                                          Kanatenah | Premium
                                          last edited by

                                          Just subscribed. No issues with payments.

                                          I gladly support this app. This is the best weather app and it’s not even close. Keep up the excellent work.

                                          KorinaK 1 Reply Last reply Reply Quote 0
                                          • H Offline
                                            HansHo | Premium
                                            last edited by

                                            Also I just subscribed to support this fantastic Windy.

                                            I am supplying my weather station data (in Morocco) to Windy but the one thing I am missing is weather radar.
                                            No coverage at all in this country.
                                            No matter if it would be lower resolution data (now taking from Dutch Weerplaza), but I would be gratefull if this could get implemented..
                                            I see higher and lower satellite imagery being used, so hopefully you are willing to consider adding this.

                                            KorinaK 1 Reply Last reply Reply Quote 0
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