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    We are launching Windy Premium - even better forecast for just price of a lunch

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    • Korina
      Korina Administrator @10032050 last edited by

      @10032050 Hi, thank you for the double check. I have reported this issue and we are working on fixing it. Will let you know

      Korina

      10032050 1 Reply Last reply Reply Quote 1
      • tedbeartool
        tedbeartool @ivo | Premium last edited by

        @ivo After purchasing the premium,I still can not see the weather forecast for 1 hours. My system is iOS,asking for solving the problem

        Korina 1 Reply Last reply Reply Quote 2
        • Korina
          Korina Administrator @tedbeartool last edited by

          @tedbeartool Hello, have you made the purchase logged in and did you get any error messages during payment?

          Korina

          tedbeartool 2 Replies Last reply Reply Quote 0
          • Korina
            Korina Administrator @mingonn last edited by

            @mingonn Hi, thank you for suggestion. We will think about it for the future development.

            Korina

            1 Reply Last reply Reply Quote 0
            • Korina
              Korina Administrator @Ngo 0 last edited by

              @Ngo-0 Hello, please contact us at info@windy.com and enclose a confirmation about your payment. We will be happy to gift you the access for 1 year. Thank you.

              Korina

              1 Reply Last reply Reply Quote 0
              • Korina
                Korina Administrator @justinlimbo last edited by

                @justinlimbo Hi, ICON, Arome and NEMS also have 1h forecast.

                Korina

                justinlimbo 1 Reply Last reply Reply Quote 1
                • 10032050
                  10032050 @Korina | Premium last edited by

                  @Korina thank you very much

                  1 Reply Last reply Reply Quote 0
                  • danihinder
                    danihinder @Korina | Premium last edited by

                    @Korina Hi, no I didn't receive any redeem code. Just checked.

                    1 Reply Last reply Reply Quote 0
                    • tedbeartool
                      tedbeartool @Korina | Premium last edited by

                      @Korina I have made the purchase logged in and I get one error message during payment(said payment failed),then I have succeeded for the another payment.

                      1 Reply Last reply Reply Quote 0
                      • tedbeartool
                        tedbeartool @Korina | Premium last edited by

                        @Korina btw I purchased the app in Apple store.

                        1 Reply Last reply Reply Quote 0
                        • kmj.1 0
                          kmj.1 0 @ivo last edited by

                          @ivo
                          If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version?

                          Korina 1 Reply Last reply Reply Quote 0
                          • justinlimbo
                            justinlimbo @Korina last edited by

                            @Korina
                            can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks.

                            Korina 1 Reply Last reply Reply Quote 0
                            • P
                              Paul5819 | Premium last edited by

                              Hallo
                              i have purchased windy premium and paid using paypal but it does not work
                              i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                              with best regards
                              Paul

                              Korina 1 Reply Last reply Reply Quote 0
                              • Korina
                                Korina Administrator @kmj.1 0 last edited by

                                @kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.

                                Korina

                                1 Reply Last reply Reply Quote 2
                                • Korina
                                  Korina Administrator @justinlimbo last edited by Korina

                                  @justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.

                                  Korina

                                  1 Reply Last reply Reply Quote 0
                                  • Korina
                                    Korina Administrator @Paul5819 last edited by

                                    @Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:

                                    Hallo
                                    i have purchased windy premium and paid using paypal but it does not work
                                    i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
                                    with best regards
                                    Paul

                                    Hi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.

                                    Korina

                                    Y 1 Reply Last reply Reply Quote 0
                                    • V
                                      vmestre | Premium last edited by

                                      Hello,
                                      The same problem here.
                                      Purchased the Premium subscription on the desktop using paypal but doesn't work.
                                      Email sent to support@windy.com with problem description and order id.
                                      Best Regards
                                      Vitor

                                      Korina 1 Reply Last reply Reply Quote 0
                                      • S
                                        stitch Meteorologist | Premium last edited by

                                        Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.

                                        However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.

                                        I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.

                                        Seeking some answers and resolution?????

                                        TZ Korina 2 Replies Last reply Reply Quote 0
                                        • jame1414
                                          jame1414 Banned last edited by

                                          This post is deleted!
                                          1 Reply Last reply Reply Quote 0
                                          • TZ
                                            TZ Administrator @stitch last edited by

                                            @stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.

                                            S O 2 Replies Last reply Reply Quote 0
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