We are launching Windy Premium - even better forecast for just price of a lunch
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@10032050 Hi, thank you for the double check. I have reported this issue and we are working on fixing it. Will let you know
Korina
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@ivo After purchasing the premium，I still can not see the weather forecast for 1 hours. My system is iOS,asking for solving the problem
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@tedbeartool Hello, have you made the purchase logged in and did you get any error messages during payment?
Korina
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@mingonn Hi, thank you for suggestion. We will think about it for the future development.
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@Ngo-0 Hello, please contact us at info@windy.com and enclose a confirmation about your payment. We will be happy to gift you the access for 1 year. Thank you.
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@justinlimbo Hi, ICON, Arome and NEMS also have 1h forecast.
Korina
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@Korina thank you very much
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@Korina Hi, no I didn't receive any redeem code. Just checked.
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@Korina I have made the purchase logged in and I get one error message during payment（said payment failed）,then I have succeeded for the another payment.
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@Korina btw I purchased the app in Apple store.
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@ivo
If I purchase the premium subscription on the desktop / browser , will I have premium when I log in on the iOS app? and if I purchase logged in using the iOS app, will I have premium service on the desktop / browser version? -
@Korina
can you show us a screenshot of how the interface looks like for a point forecast and the compare screen? Much appreciated. Thanks. -
Hallo
i have purchased windy premium and paid using paypal but it does not work
i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
with best regards
Paul -
@kmj-1-0 Hello, once you purchase Premium either on desktop, App Store or Google Store, Premium will work across all three platforms.
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@justinlimbo Hi, the interface is shown in this article. The difference is forecast is in 1h blocks.
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@Paul5819 said in We are launching Windy Premium - even better forecast for just price of a lunch:
Hallo
i have purchased windy premium and paid using paypal but it does not work
i sent my username and the number off the invoice to windy support Tomáš Slavkovský [tomas.slavkovsky@windy.com] but nobody replied until now and it szill does not work.
with best regards
PaulHi Paul, you issue was already reported to our development team. I will get back to you as soon as possible.
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Hello,
The same problem here.
Purchased the Premium subscription on the desktop using paypal but doesn't work.
Email sent to support@windy.com with problem description and order id.
Best Regards
Vitor -
Like a few others on this forum, I subscribed to "Windy Premium" using PayPal. All the payments went through correctly and I received an email from Windy confirming the transaction.
However, I am unable to activate the 1 hourly forecast feature through the Desktop Windy platform.
I then went to check the subscription process once again and now notice that PayPal is not a listed payment option.
Seeking some answers and resolution?????
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This post is deleted! -
@stitch Hi, do not worry, you will get your Premium as soon as possible. We ask people for patience for a few days, because it seems that there is some problem with pairing of payments and Premium subscriptions in few percent of cases. We can do it manually and we are doing it when anybody reports that automatic pairing failed. I hope we solve it soon, because it is lot of manual work, communication and inconveniences.
