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    How to disable adblocker

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    • H2OGuyH
      H2OGuy
      last edited by H2OGuy

      Where do we disable adblocker? I keep getting message “WOW it appears you are offline “ and when I try to login it does not recognize my usernames and I have to reset password to login.

      1 Reply Last reply Reply Quote 0
      • KorinaK
        Korina
        last edited by

        @H2OGuy Hello, if you have Adblock as a browser extension, you can turn it off on the main bar.
        Please check your account details if you are signing in with the correct password and username.

        Korina

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        • H2OGuyH
          H2OGuy
          last edited by H2OGuy

          I can sometimes close the red bar at top but that does not allow me to add favorites or receive “Basic” for any location. This is what I get.
          PNG image.png

          KorinaK 1 Reply Last reply Reply Quote 0
          • KorinaK
            Korina @H2OGuy
            last edited by

            @H2OGuy What device do you use?

            Korina

            H2OGuyH 1 Reply Last reply Reply Quote 0
            • H2OGuyH
              H2OGuy @Korina
              last edited by

              @Korina iphone11

              KorinaK 1 Reply Last reply Reply Quote 0
              • KorinaK
                Korina @H2OGuy
                last edited by

                @H2OGuy Is it app or a browser version? If you can, please send me a video of this issue.

                Korina

                H2OGuyH 1 Reply Last reply Reply Quote 0
                • H2OGuyH
                  H2OGuy @Korina
                  last edited by

                  @Korina Unable to attach video... messages “ Error. You do not have sufficient privileges to perform
                  This action”

                  1 Reply Last reply Reply Quote 0
                  • KorinaK
                    Korina
                    last edited by

                    @H2OGuy Please write me at info@windy.com.

                    Korina

                    1 Reply Last reply Reply Quote 0
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